I wanted to take a few minutes to shoot a couple sort of articles, that of topics that I’m getting questions a lot from. So if you guys don’t know, you know we deal with thousands, we I think we have 14,000 final expense Medicare. You know life insurance agents in our in our database, and so we get questions every single day by the multitudes and every time I can kind of notice a theme of questions.
I really try to realize. Okay, there’s an appetite for this, so let’s just go ahead and address it on a article. So today I want to discuss a topic that I think is really interesting, that I want to walk through, and that is: should you as a final expense or insurance life insurance producer? Should you be using social media? Should you be using your personal page or you, should you be using your business page to make your engaging content so, first off, I want to kind of explain they both have their place and let me try and explain what I, in my opinion, what you should Be doing and 2019 and going into 2020 now before I give you this article and content, I want to give you guys a quick disclaimer.
I am NOT a licensed insurance agent. I do not have a book of business on the insurance front, I’m just the marketing guy that works with Cody on all his stuff, and I just work with insurance producers all day long. I think today, you know I’ve got six meetings with individual producers or large. You know insurance, you know IMO’s or whatever it is, and so I just kind of have my ear on the ground on what’s going on in the insurance world.
So this is my opinion, but I’m going to give you my opinion on this. So one of the things that I believe is important for you guys as individuals, is to really activate your personal social media page and use that as a business asset. Now, what I mean is is don’t, don’t always be selling, don’t be sitting there and like pitching your products all the time. Another mistake that I see people do is, I feel like they try to use fear as a tactic, to incite like a call to action with some of their memes, that they post or some of their content, that they post like make sure it’s positive.
So like what I mean by that is is a big mistake is, I think, trying to say something like you know this person’s, you know loved one passed away and they didn’t have life insurance and I met with them a month ago and too bad for them. Obviously, no one would say it in those words, but that’s kind of the heart of what the message was and I don’t think that’s wise. I think you need to be positive and uplifting and communicating stories doing Facebook live articles with people that you’ve helped in a positive way.
Try not to go down that negative path of like of the fear-based sort of you know. Look you need to be protected or else kind of language. That’S probably not ideal, because there’s enough of that negativity on Facebook, I would just rise above that, if you can, you know not just negativity on Facebook, but you know at all social media. So what I try to do is I try to understand that my customers, I I’ve always friend, I basically never unfriend or defriend anybody.
I think I’m almost of 5,000 friends, which is the cap, but until I get to 5,000 I’m pretty much just anybody that wants in you can you can come in I I am immediately turned off if someone pitches me right off the bat or whatever or tries To give me to partner with them or something just like you guys would as well. So you know one of the things that I’d like for you guys to try and work on on your personal sort of Facebook.
Page is, I think you should add your clients to your Facebook feed. I really do because a lot of times these individuals, one of the things that we’re fighting as you know, Medicare or you know final expense or life insurance or whatever we’re fighting that losing you know keeping business on the books and, if you’re, starting to post things About your family and how you’re coaching your son’s basketball team and how you had an exciting family reunion – and it’s like you know if you can bring people along that journey of how you’re a family person it kind of it kind of relates to those individuals.
And I feel like you’re staying top of mind with them without actually having to like potentially email them. You know directly or reach out to them directly, etc. So I don’t have any data to say those that are active on social media tend to keep business on the books, but I believe that is the case, and it is true based on feedback that I’ve been given, and I believe that is something you should pay Attention to so, I try to separate my social media posts into three main categories.
What I try to do is make sure that, no matter what I’m always exuding like fun and exciting things and showing behind the curtain of Who I am as a person an example, if you guys were to go to my Facebook feed last week, I think, or Week before last, I got a jury summons and that initial sort of you know jury summons, like gosh. I got to take a day and I may take me a week to get to this jury, so my initial reaction was how do I get out of this, but as I started to think and reflect on that, I thought it was a good important way to Kind of show really just share some insight on the whole experience and just help.
People understand that maybe haven’t been into a jury, summons situation. How I was looking at the situation and by doing that, I felt like I was able to show a portion of who I was as a person as well, and so I made like a pretty long, lengthy Facebook post about my experience with jury summons and my Perspective on that – and I ended up getting quite the engagement on that actual Facebook post and when you go through and you look through the people that read my story that I posted to went to.
Instagram read my story there and actually engaged in the actual Facebook post that I made. I bet you 40 percent, if not more than that of people that I actually liked and commented on, that actual page was clients or people that I’ve done business with in the past or people that I would consider you know influencers in who I care that you Know I want to be in front of meaning I respect and there’s mutual respect there.
It’S not just Uncle John and cousin Nathan and you know cousin mark and all those guys did engage you know in my stuff, but a good 40 50 percent was clients. So I feel like by me allowing people to come in behind the curtain, of who I am as a person and and walking through I’m a father, I’m a husband, I’m a you know a believer I make you know these these posts. That kind of show me as a person, so that’s one core sort of pillar that my social media stands on.
Another thing that I do quite a bit is, I try to make people laugh from. I just feel like social media sometimes gets a bad rap for being negative. I mean good grief and it’s about to get even more negative with 2020, with these elections coming it’s about to be a cesspool of negativity and everybody. What’S going to end up happening? Is people are going to kind of like get annoyed and start just looking at it less? Because it’s about to be this horrible situation of the Democrats, hating the Republicans, the Republicans saying the Democrats and Trump always debates who won? Who didn’t win? It’S about to be a nightmare.
Okay, and what I mean by nightmare is is there’s some people that like enjoy that dialogue and all that, but good grief like raise your hand if you’ve changed someone’s mind on Facebook arguing. So I try to just stay as far away from that as I can and be short. If someone wants to call me out on anything, you know, then I’m short with trying to defend myself and just kind of say. I guess we just unfriend me or whatever cuz you know, so I tried it like make people laugh.
I do that by like posting memes and just kind of having fun so and then I also talked about business successes and the growth that we’re seeing and the winds that we’re experiencing and just I try to like keep it all positive. You know like, for instance, you know, there’s, there’s business struggles that sometimes I can you know potentially maybe share, but I’m always sharing the upside of that struggle that we went through I’m never just using Facebook as a platform to vent.
Now I made a huge mistake: he was five six years ago where I just used Facebook. As like this platform, I think some people can end up using a soapbox there’s because really, if you were to think about it, there’s no other place for you to reach a thousand people. And then, then, your facebook feed right now, like you, couldn’t just go reach a thousand people if you wanted to okay. So what ends up happening is is subconsciously, whether you realize or not.
If you have a topic that you’re passionate about you’re, usually going to go to Facebook and project that – and I always try to like I’m not saying you got to be friends with everybody and you know even guys like Grant Cardone or whoever will say you know, You need to have such a strong position that you repel after your audience and attract another half further, I’m okay with that. I’M not saying that’s wrong, but I just don’t think it’s wise, because I have people that I love and respect and care about deeply that are staunch on the other side of the aisle from where I was and that’s great like I want to hear their opinions.
I want to hear their ideas. I want to hear who they are as a person, because they’re, not bad people, and just because we disagree doesn’t mean we have to like you know, butt heads, especially on social media, where everyone can see it. You know. So it’s like you know, I believe that you know I try to walk that line of being you know, I don’t want to be politically correct, like in in terms of like who I am as a person in one-on-one conversation is, is one thing but Who I Am on social media? I try not to be very like divisive, because I feel like that, doesn’t help anybody and it only hurts like I’ve.
Had some people say you know I’m doing business with you because I, like you, know your your personal perspective and I was when I was a little bit more armchair politician if you will, but I’m sure I’ve pushed people away as well, and so I just try To be friends with a lot of people and not anti anybody, so that’s how I would recommend using your social media as a individual insurance professional, because the insurance business is a relationship game, more people, you get in front of the more people you can impact, and So, on the flip side, I’m going to shoot a next article on how to use your your professional page as opposed your personal page.
So thanks for listening, I hope this is an OK format, for you guys, a little more casual conversation of just my opinion. You know like and comment if you, if you agree and fulfill free to comment, if you disagree, I would love to have a open dialogue with you. So hope you have a good afternoon have a great day guys
What are Social Signals?