Categories
Online Marketing

How to use Google Analytics by Aferdita Pacrami CEO 90 Digital

So a huge part of what we do is just analytics so having data there to kind of explain what we do to see if it works to pretty much come up with strategies and everything is led by date. Everything is led by research or ohm, analytics dates, and things like that, so this is cool.

What we’re going to talk about today, specifically focusing on google analytics. It’s widely used analytics platform. It’s pretty, and I guess that’s what you guys are learn who this semester first thing: I’m not really going to go through how to add the tracking code and stuff, like that. That’s that’s kind of basics and Google Analytics itself as well, just really good guides for how to do this, but these a more kind of tips that maybe they might not really tell you about so first thing when you first set up with google analytics account.

You’ve got your account, your property and your main view as a default. You’ve got the all the website date of you now. Something to bear in mind with google analytics. Is that as soon as you set it up, that’s when it starts recording data. So it’s not historic its immediate and, if you add any filters to refuses, then who are likely to that tells good want to let it how to track so it completely changes what it’s trucking.

So so you have a filter soon ignore any visits from the UK. For whatever reason it literally will ignore them. So let’s say today you set up your google analytics tomorrow. You apply this filter, you leave it there for a week, then after week, you’ve removed it. That means that you’ve got a hold of completely different data, and you can see the issues with this because then you’ve got inconsistencies in your data.

So something to remember is whenever you set up, google analytics make sure that you’ve got one completely unfiltered view. This is one where you don’t apply any filters, don’t change anything and it’s their kind of as a backup, because if you make any mistakes with your filters or if you just want some clean data which is really valuable, you want to make sure that’s there and Then you can have your main here with them.

You know if you can filter IP addresses or whatever and then also set up a test where you would test out new filters before you apply because, like I said it’s, it’s immediate. So if you get that wrong, then you’ve got on the clean data so make sure always to have a test view. It’s really the core of using should have or the minimum or through it. You can have up to 25 and you can set it up. However, you want it always the three important ones.

Are your unfiltered view, your main you, where you apply some coracle, turns your document and also test view where you can test out any additional filters. Yes, so the main filter that I would first of all set up his IP filters, um. Yes, whatever business, you have you, you don’t want to track your own visits, because I could end up being misleading if everyone, your team, has come something on your site.

You know dates up, might look really impressive when in reality could be. You know half of the traffic that you’re getting any other filters depend on kind of what you’re. After so, for example, you might want to set up separate these four different other folders on your site, so you can set up these four. You know site.Com /of store and that’s one folder structure or psycho come forward. Slash dog things like that, so to kind of separate um your data into different kind of views and just to dig a bit deeper into filters.

So they’re, pretty easy to add you um analytics, already gives you kind of predefined filters that are the most common ones that you use and again one of the main ones that everyone uses an IP address filter and it’s just excluding your IP address and just a Note on IP addresses – I don’t know if everyone knows this, but a personal internet providers have a dynamic IP addresses. So, for example, if you’ve got whatever intimate you’ve got at home, your IP address will likely change every few months.

Family business providers really offer static. Ip addresses so that’s something to bear in mind when it folks bring our IP addresses. If, for example, you want to build throw your University access are not so sorry tropic, then you can set that up. You can just find out with your IP addresses for your uni and it ignores all traffic on between you guys. But if you want to filter out your home activity, you your best of doing that, maybe with location looking at other ways doing that instead of IP address, because after a few months, you’re going to have a different IP address and best case scenario.

Is you just have to update these filters every few months, which I don’t really recommend because it’s a lot of admin work worst case scenario, these IP addresses get reused by your internet providers, so somebody else subscribe to that entering our package will get your old IP Address now it’s pretty unlikely, but they might end up being a user on your website, so you unknowingly, filtered they’re out there relevant traffic.

If you have any kind of search functionality site, is to set up site search on there. It’s really valuable information because it gives you an insight into what people are looking for when they come onto your site, especially the reason one people would you say, searches, because they haven’t immediately found what they’re looking for and by seeing the keywords after entering – and you Know exactly what they’re interested in and maybe how to make the process easier for them how to make the presence of fondant that page easier for them.

So again, it’s in your main um preferences. That’s what is you just switch on the site, search, tracking, German, beautiful? So in Google this would be your profit ur q and it’s kind of the most used one in a lot of search functionality. Anything after search Q equals Tesco. This is the keyword, research for tesco stores. Some sites have additional filters, so, for example, they’ve got the main search box and then categories, and you can set that up as well, so that you can look at which categories people are selected.

For example, update you select your parameter queues and everything after this parameter is the site search. You can strip that openurl, so you don’t see it in your pointing, and you can also set up a category parameters for the counterpoise. It’s always before an equal sign. For example, here the different categories are English language in french language and very similar to the cube from turkey Ian equals and then um whatever the category.

Is there another thing to make sure to switch on when you’re studying google analytics of this on the demographics reports? So this is typically used for a remarketing data, but it’s also really useful for getting additional data analytics reports again this this future can be found in your few dates on these settings and what it does is when we go into your audience with points you can Actually see the different demographics of users that are coming onto your site and that’s really useful data I mean, in the long term, maybe want to do some surveys with the customers to find out where they are what they’re interested in.

But this is a great start about, because once you have this kind of information, you can really target your website to. You know that you know mainly 25 to 34 year olds, physiol website them and the majority of them are male. Then you have some ideas of how to target them. You also get interests as well. So you can see what else are interested in the way that Google Analytics take statements just by seeing what else are searching for a new database when they go to your site.

So because so many people use google analytics and they also have all the data from search. They could give you this information, but we need to enable um demographics in your setup. So I’m going to go through just some different types of conversions and how you can set up goals. So, first of all, goals are in your view as well are just in your viewing kollam. You can see Bulls there, and this is kind of how it looks like against you.

Some template, wolves and you can use or you can set up your own custom goals. These templates are quite good, but they fit specific purposes. So if you don’t have an e-commerce site, then you may just want to set up your own goal. So I’m going to talk a bit about micro, conversions and before I go into well. How does that are, for you have two different kinds of conversions and your micro, conversions and macro conversions.

A macro conversion is kind of your of the main conversion. It’s your answer. So, if you’re an e-commerce site, it’s the point where somebody ads as an item to the basket and makes approaches they bought a pair of shoes over something that is a macro conversion. Micro conversions are smaller conversions that lead to user to making a purchase. So it could be something like subscribing to your newsletter.

It could be spending more time on your site, so reading descriptions of the shoes reading, reviews um things like this, so things that would lead somebody to making a macro conversion your site and or you can set up with tons of conversions in Google Analytics. And it’s just in a goal set up. Okay, so a an example of a micro conversion would be time on sites. I am assuming that the more time people spend on the side the more the more interest that they are in the content, so the more they’re reading about the products, the services that I’m offer.

So I would look at the average duration on the site and see typically how long people take before they converts before the odds of basket or hook complete a form or whatever. And then I would take an average of kind of how long who was fun before making that macro conversion and I’d set that up visible. So in this case I’m saying if somebody spends five minutes for more on my site, then that’s a goal.

You can also add about you to these goals for monetary value. Um. If you have an e-commerce store, you know kind of you can add some how much each micro and macro go on what the monetary value is there. So, for example, you’ve got different products. You can add a monetary value of exactly how much each product costs curr macro go. So you know this conversion made X amount of money and at the end, just um.

You can select verify the school just to make sure that it works and say that part of a broader topic, but really before you kind of decide on what conversions. What what successes on your site! You need to really identify your business objectives. So if you say you’re a small business with an informational site, what what’s the point of the site, why are you online? What are you trying to accomplish? Are you a lead generator um? Are you a service provider? What is the point of even one? It’s kind of a really big question, so if you’re, if you’re just a blog um, then again I mean maybe you could answer in hypotheticals here, but if you’ve set up a business blog, what do you want to achieve with them? There are loads of different ID butters and links are still very important, though they’re not the most important things.

So if all you’re relying on is getting links for one blog, then it will help a fraction a bit, but not that much, because if you’re constantly getting links from one root domain than those links are less valuable and also it depends on how trust working. What the quality is of the blog, that’s linking out your business site. So if it’s kind of just a wordpress blog, then it adds very little value, whereas if it’s a really strong blog with the consistent following on constantly getting red and those links, you know it’s constantly ranking for its you post them.

That adds a lot more about. You so it’s all, contextual um! Really if you do have a link building campaign kind of wan na um, you want to variety. You don’t want to keep sending links just one place because then it kind of looks like you might have a partnership with this blog. So give you some hypotheticals if you have a business and you’re just adding a block, see that business then some reasons why you might want to do that in some, your blog could potentially help you learn: corn, um long till key phrases.

The way that your business site might not be able to because they’re bit limited in the type of content and they’re, not really targeting informational searches or mainly targeting transaction assertions, a blog is really good for that. So hypothetical ball in that case is just counting number of unique visitors, because the assumption there is that if you are constantly ranking on informational searches on long till key phrases, then you are more likely to get more visitors through to the blog.

But that would be a micro conversion and that would lead to potentially been sending this traffic on your business life by having strong calls to action on the blog. Sometimes the reporting you’ll be highlighting the number of visitors. The blog is generated for your main sites. That’s a new that’d be a good metric yeah. So again, a difference here would be blogs typically have a high bounce rate, because if you’ve got a consistent leadership, then they really just go read your latest post enemy.

They don’t do research, they don’t check out. Other pages um, but what we want to do it if you have a blog on your business site, is trying to move those readers to your business. I to make a transaction or whatever it is. You want them to do if it is spreading awareness for your business again, then you want to kind of measure things off site, um measure, how many people are talking about you in social medias.

There are several social monitoring tools out there um measure, how many people are talking about you, an external site, so not necessarily links but brand mentions. So all kind of awareness, conversions awareness balls would be mainly off your site, another hypothetical for why you might set up a blog is so again what we already talked about. This is to pass conversions to your main site. Um. There isn’t really a blueprint for this.

It’s always depend on what what you want to get out of it. So what your end result is, and once you know your end results you can come up with well, you know you’ve got your macro conversion, which is your end result, and then you can figure out different micro, conversions that lead to user to that end result. So if you do have forms and surveys I mean this – is this: this lie that I’m on now is it could example how to track that um.

I just set up a destination goal so that you get the thank you page of your survey. If there they’ve got a forum, if they’re signing up to an email newsletter or a survey by dealing when you set that up, you want to make sure at the end you send them to a unique URL. Sorry not unique hero, but thank you well so that you can track who has the medicine submitted this and then digging deeper into this? If your survey has several papers you can set up funnels, I think I yep and what funnels do is.

Let’s say your survey has five different pages: um, you know. First page is just kind of finding out about them like seeing if they can onto your survey. If you’ve got a really good survey, then yeah the first page is qualifying them and if they don’t qualify, then you send them to a page. Sir. You know sorry thank you for participating. They don’t follow by check out our other surveys here and you track that as a goalless walks.

You want to see me specifically how many users are coming to site and completing that survey. Arms polyphony, then you’ll get an idea of kind of your user group and when page one is, do you qualify page two is basic questions bundler, but your interest whatever paged me whatever? It is your surveys about so you’ve got five different pages. You set up fun ways in your goal destination, so your and route your destination is the thank you page, the funnels to the destination or each of the pages that lead to the end goal.

When you set this up – and you know if it’s a linear park – PPP they’re all required, if any, are skipped depending on what the user answers them, you know you, some of them won’t be required for then in your reporting. Once this is set up, you can see exactly where your users have dropped off. So if you’ve got a hundred people starting the survey and only 30 people go to the thing to your page, then you can look up.

You know first, how many people qualify for the survey and then at what point did they drop off Anna Vissi? Maybe page three had a very high dropout rate, then um. This is a good application of. Maybe you need to fix them. Maybe the questions are too hard. Maybe you know you know the user, don’t really understand. Maybe your surveys too long and beginning to really only need three pages. Whatever is like that’s the point to test, but yeah, if you do have a servant, you’re collecting that kind of dates are then set a destination ball with funnels when looking at your data, some of the stuff that you might want to do is compare a month On one year on year and stuff, like that, gurgaon alerts – and it’s this really easy from here – you can set date, ranges either manually or on using one of their presets compared to previous periods.

You compared to previous one previous year, whatever something that I would kind of recommend you’re, looking at monthly dates, i’ll break it down by day, you’re looking out yearly data, your best breaking it down by month, because sometimes you can get kind of a normal. These very things you know things change daily, but if they’re comparing year on year on year, what you want to do is to see if there are any seasonal trends for high light.

Anomaly is sometimes, if you get huge spikes or hear excerpts for August, let’s say whereas August in previous years, the so when is kind of roughly the same, and then you can get deep into that investigate, but yeah comparing times is really useful. Just for you know, seeing any improvement or seen seasonality, which is huge monolithic, sometimes you’ll get our traffic going down over the winter, and you know, rankings are still the same.

Everything else is still the same, but yet you’re getting less visitors on your site and instead of freaking out I’m thinking, I need to change my whole strategy. Something’s going wrong. You just compare a year on year and see. Is this normal to do? I get this visits during the winter. Do I get more visits during the autumn on same kind of thing? If your topic is increasing over the summer, you think oh yeah, this is working.

Let’s throw more budget, he thinks it’s working so well, but Chuck first see what patterns are on your data um, because the other thurs you usually do get concert. I’r going to be doing. Please look into that. So you’ve got a huge spike in June. The spike in traffic look at what kind of activity that was what you want. Maybe at some point is that way cause of traffic is that coming from. Is that the right traffic is that brand searches? Is it referrals what’s happening there? That’s where you dig deep and that’s when you can break it down in two days, um being hinter a lot of stuff with just kind of twine of your analytics data.

Something else you can do is use Google’s URL builder for me, and Google Analytics will naturally break down things into different campaign mediums and source and the reason when you would use even all builders if you’ve got a specific company. So it’s saying your university is doing any kind of winter term. Company we’ve got some new voices coming up and being able to promote them, so maybe you’re committing to buy an email by a various social other sites.

Referrals things like that. The best way to do that to kind of break it up from normal traffic, when your site is to use the URL builder going to create a unique whirl um. That looks something like this one here below that has a UTM source and it’s got all the campaign data. Now this overrides: let’s move one of the tips so, like I said, Google Analytics will already give you the source and medium, but once you set this up this world, it will wonder why puff.

So it is important that you enter this information correctly. You do understand the difference between source and this kind of stuff, because if you get it wrong, then you might get messy dates off so to go through this, but source is actually where this visit is coming from. That could be Facebook that could be google. I could be email, um does our gmail. That could be the actual site. The medium is the type of a visit, so it could be a referral.

It could be a search, organic PPC, email on. Does that make sense, some medium is the type and source is the actual place coming from campaign term is mainly used for paid keywords. Now, there’s no point of setting up your UTM tracking, if you’re doing, if you’re using AdWords, because it’s a lot better, but you can just link up your AdWords account. There is enough Google Analytics. However, if you using any other platforms that aren’t supporting with Google Analytics um the necessary, so that of like maybe um – I’m not a BBC expert, but maybe you’ve got some sort of um search platform.

Um this on social or something you’ve got and they’re finding your ad space in simpler words, that’s what you would amputated, not open on lyrics, just ignore out where it’s just sort of those two up campaign content. Hmm! This is, if you’re doing a split test, um landing page, so if you’ve got so, this is the pager tracking, sulfur, um, AC and papered / business, but you’ve got two different iterations of that page, one that highlights all the modules in the winter.

We are the one that highlights all the activities on the extra connectivities in the winter and you’re tracking, with this particular components who want to campaign sources Facebook’s its referral. But you want to see which one is more popular, the one that talks about the studies or the one that told us about the extracurricular stuff and that’s where you’d under the campaign content here. So here, for example, I would put in um studies.

So that’s person might set this up again for extracurricular tickets as a campaign content. I my campaign name is some point: your toe in your campaign once you’ve set us up in using this unique URL. So if it’s some Facebook they may share using this URL, not just sulfur, is you cable, / business and the same? If you were um, if it’s a PR campaign, it’s somebody else’s linking to you, then give them the UTM like for them to link that way.

So that it struct one traffic comes in through these lengths, then you can see it in your acquisitions section on google analytics. So this URL is what you get when you fill in this form and then let’s say you want to share this on Facebook, let’s just um. Actually, I won’t do it so mess up your analytics, but that’s the page against you with the additional stuff on my url. So all this stuff, UTM source facebook for all campaign winds, return um.

If you share that URL on stop, then anyone that clicks on that link from facebook and lands on this page, you will see it in Google Analytics under the acquisition. Their income pays. Well, anyone could set it up and come I mean you do see some thumb. Let’s set up like this um but yeah. I don’t want to run this exercise if everyone, if your data person knows if this is happening, but if you all click on this link and go to that page, then, when you check out the google analytics, you can see that as a campaign there and see How many visitors that page is sound, but i’ve seen some really interesting examples of spam using this technique to set up segments so um as a default on any report that you’ve got.

You see kind of all sessions that you want to compare it so similar to what I showed you with dates. Comparing month or month or year, you can compare um, for example, all sessions and mobile traffic or um. We can compare all sessions with them, only ones that converted and then you can kind of get um a more in-depth view of your data on segmenting your data like well, and then you can find on any report.

It’s just at the top here. You click on. Choose segments and um there’s a lot here. You can create ring segments as well and you can compare up to four segments, so you can have four different things up here and same with dashboards. If you find there’s a lot of information, Google Analytics, if you find that you’re only interested in some of the information – and you don’t want to keep scrolling here to get those separate reports – you can create dashboards.

If you create multiple dashboards and name them, you know whatever to serve your own age in dashboard, for any kind of referral, dates that you can have the hall here. Really good ones are from really good analysts and you can just add them to your own. Google analytics or modify them and then you can get into you can get them to understand about customizing a lot more by looking at what these other people are doing and kind of Highland customize things, and we have decided a list of good resources on just Google Analytics and analytics and measuring generally um, these top workloads are really good.

One of these is from is a global law, but kaushik Avinash, Kaushik ism. A really good analyst is written several books on um analytics platforms that are really useful, but a lot of the important content of his books is in his blog. Kissmetrics is the platform and they’ve got a really strong load as well. Buna metrics um also analytics has some sorry tips. Google analytics is different courses on how to use on google analytics and other platforms.

So he visit this link. You can see a number of the different courses and they’re all free and you can only get tested on it as well. At the end, if you get her here, I would recommend um using during the fundamentals course first and then going on top Tyga system is a chrome plugin behind a bum troubleshoots, your analytics installation. So if you’re setting up analytics some mistakes that I’ve seen you some, you know if our website is great, we’ve got a ten percent bounce rate, which is it is phenomenal.

It’s really low and unrealistic lilo, and when you look at that, Google Analytics you will actually it got to analytics tracking codes, help so they’re tracking one page twice, and that kind of interferes with how the bounce rate is measured and yeah. A plug-in like this can very easily tell you anything else for me right glad. I could help and thanks for having me today, thank you to all right. Bye-Bye


 

Categories
Online Marketing

2013-06-27 – Webinar – Google Analytics understanding and using the data correctly

The session will include a Q & A section of the presentation, so please put your questions during the session and they’ll all be answered upwards and for those who have joined our online event for the first time, I’ll make a quick overview of who promote home PR And one thing we are entitled to speak on the topic. First of all, promoter is headquartered in Ukraine, but we’ve been operating online since 2004.

Providing complex internet marketing services worldwide, namely SEO search engine, optimization conversion rate, optimization, pay-per-click, advertising and social media mark. For more than nine years now, wood beams google adwords partnership and seminars, leaders, budgets best in church edges for SEO and PPC, as well as a couple of nominations by promotion. Vogue magazine out of our 100 in health experts 30 to hold Google Analytics qualified individual duplicate and round 21 in article advert.

We are also very proud to be working now add more than seventy percent of all most dominant ecommerce sites in our country and we’re also very proud, have been successfully operating, but grants found worldwide touch it inkster the laundry being linked to it works and up so It all gives us enough experience and expertise would share with you today and now I would like to introduce today’s speaker, town before um, and she is a very enthusiastic market here and to really share with you or help best practices and deal analytics.

Okay. Thank you. An are so I’m very glad to see you all today, thanks for being here, and so let’s get started it so the topic of today’s been is Google Analytics how to understand the data correctly. So today we are going to give you an introduction to Google Analytics. We are going to show you how to support the set up goals in Google Analytics, how to understand the principle metrics of Google Analytics and how to integrate webmaster tools and Google Analytics account.

Also, we are going to give you another view of top eight Google Analytics custom reports. These are powerful reports that will be able to give your more insight in short time and will help you on this better understand what is going on with your online business. So, first of all, why should businesses use google analytics, because Google Analytics has such a great amount of data, which shows are virtually every bit of your online marketing campaign? So, by looking at Google Analytics data data, you can find out the big place find out about week places of your online project.

Are you can improve your strategy? You can see what is working on your website and what is not, and, of course, based on this. You can make more well-grounded decisions about the future strategy, so in order to get the most of Google Analytics data, we would advise you to customize the account to your business needs. How can it be done? First of all, you may set up goals in Google Analytics. So what how does Google Analytics consider goals? A goal could be defined is a critical event for your business, which occurs during the user visit on the website, and such critical event should somehow contribute to your generate to your overall income.

Somehow it should help to generate it should help. You generate this income, so in Google Analytics all goals would be divided in four groups: its URL destination, gold diamond side, go pages per visit goal and an event go. So let’s look to them way in detail. The first type of goal is URL destination goal. So let’s take the case are, for example, we are showing you the example from promoter are, so we think that when the visitor, when the user visits the about Us page, it is critical for us, because it shows some kind of user intention to interact with our Company, so how what should we do that we copy this URL and unset and put it into the set in the goal into the goal settings? We want Google Analytics to report in conversion every time when the user visits this page.

So how should we do this? We navigate judging panel in Google Analytics account choose the profile for which you would like to create the goal, and then we in the gold tab. We click, create a goal. Here. We paste this URL. Please stay the attention that we paste. Only this part, which goes up to the delay name and then we may sit up also a value for this goal. A value is set up for non e-commerce goals and if you have any way, if you know any way how you can indirectly to calculate the value of this goal, you can set up it here.

Also, please note that you can set up one URL, exact URL and that will be option equals to you or you can choose to other options. For example, it could be begins with. It means that, after the of up to this about us URL, any other characters could be appended so more variations of URL and the most flexible variant is regular expressions with the regular expressions you can build some patterns of URLs, which could be defined as gold trigger Regular expression is the most flexible, but a little bit tricky part.

So we advise you to read google’s regular expression guide to find out hi to how to make the use of them are so so a little bit more examples of URL destination goals. You can set up as this goal any page in the URL which indicates the process completion. For example, it could be confirmation page when the user has sign up for your email newsletter, or it could be check out page indicating that the user has made has made a purchase and so on.

Now we are moving to the next type offer a goal. Is time on site goal? So let’s take the case or that you have a large content website and you are interested that the visitors stays on your website as much time as possible. Then you can tell Google Analytics to show the conversion when the user stays on the website more, where more than a definite period of time are so you set up more than in the goal, our settings, and then you can track this type of conversions.

There is another situation when this type of goal can be used. For example, it is support customer support web sites in this case website owner is interested that the user gets the answer as quickly as possible, and then he interested that the user spends the list of the top of the time on this side. In this case, he might are set up less than time period of time and track this kind of goal, the next kind of goal, the third one we just brew visit goal.

It slightly reminds us the previous one, because it also can be used to measure user engagement with your website. So, for example, you are interested that the user visits as much pages per visit as possible because in these case he might see as many banner ads boot on your website as possible and you will get more income. So our in this case you set up it. A definite number of pages viewed per visit should trigger a conversion for your website, and now we have come to the last type of goal.

It’s an event goal an event. Called different kinds of event may occur on your website. For example, ebook download it free trial account created software downloaded. In all these cases, you may ask Google Analytics to show the conversion when such event takes place, how to do that. You need to sit up or an event. You need previously to set up what you consider to be in event on your website and then feeling this fills in the goals that are sitting up and event a little bit more challenging than sitting up and other types of Google’s.

So we would advise you to go to the Google Analytics event tracking guide to find out how to do this more in detail. So now we are finished with goals and der how to wait to look for gold completion information actually goal. Completion information is shown in Lenny Lenny reports in Google Analytics, but there is also a separate section which shows specifically this information, so you’re, just on the Left panel of book of your Google Analytics account you navigate to the conversion section select over you a suit and Seal this kind of information, so you can see how many goals on which are for which pages had been completed.

You can see the source, the medial are also information for these metrics and if you click view full report, you can access this kind of information. What is great that you can see the gold value if you, if you set up a value for your goal, for example, as I shown as I showed a gold value for URL destination, and also you can choose secondary dimension, for example, which goal has been visited, Which page has been visited before this? Our goal has been completed.

Why why it is possible? Because in one goal you can set up, you can set up a set of goals, and this said one set of goal may contain several and other goals a little bit more, a little bit smaller goals. So now, when we have set up our goals for our Google Analytics, there is another way how we can customize our account. We can also set up ecommerce tracking, so white. Setting up ecommerce dragon is helpful because it allows you to allows you to track your business outcome.

Of course, you may say that you have special software accounting software, which allows you to do the same thing, but what is great about Google Analytics is that you can associate the revenue you receive with the traffic sources which contributed to this revenue. So with this information, you can answer the question: who gets the credit which sources are worth to invest more and which are not so how does the top ecommerce straighten the first step? You should enable a chemist raking in your profile settings again.

Navigate to admin panel. Choose the profile and then choose profile statuses here you just simply need to state yes and e-commerce website. The step this step number two is to embed Google Analytics tracking code to some page, which contains transaction details. For example, it could be receipt page. The code in this case will look like this. This is a model, a pattern. There are required fields and enough, and some optional fills.

If you take a real life example with real day day about transaction, are the Google Analytics code will be looking something like this? Ah, so after you have set up the e-commerce tracking, you also see the data about about these processes in your Google Analytics account navigate to the conversion section and select ecommerce there. You will be able to see sources of the traffic and revenue which they generate.

It very convenient and very useful. Also you will be able to see. For example, if you look at the products section, you will be able to see quantity sold, unique purchases, product revenue as well as average price. All of these can be again associated with the traffic sources, which is like very, very helpful for your case. Good news that if your website is non ecommerce, you still can track the seal with the help of e-commerce tricking you in this case, you will just need to make a little some little tweaks in Google Analytics code.

You can set up constant value for some required fields, which you do not have in your case and track only the purchase amount. So in this case you will be able to make the use of this fabulous future as well. So after we have customized our google analytics account, we may start to look into the reports. What are the principal metrics and how to understand them. So the first one, the first one is visits visits I used to measure traffic volume, so it is varied.

So that’s why it is a very important metric. Usually, businesses are interested in receiving as high number of target visits to the website as possible. So by measuring visits number visas. Are you can understand how successful your online marketing campaign is? You can compare traffic volume of different periods of time, and you can see which days at the most popular days, are among your site visitors and find out whether your business is seasonal.

All this information could be used for your future marketing strategy and your future marketing steps. So this is how the traffic volume is displayed in Google Analytics by number of daily wheezes pageviews. It’s another Google Analytics metric and it could be defined as an instance of a page being lauded by a browser. It is also the case when a Google Analytics tracking code is executed on your page page.

Yours are helpful. Of course. Are they help to understand how the user is engaged with your website content and how this content is relevant to the user needs very frequently when you will be looking at page views metric, you may also see a unique a geometric. The difference is that just the page geometric, it contains repeated use of a single page, while the unique page view at rukh doesn’t contain this information, only our unique pageviews, so the pitch to use information you can see, for example, in the content section on the left Panel, you navigate to site content all pages and you can see which features of your website receives the most based years, so it it may mean that these pagers give the most relevant information to the users, for example, and you may enhance them more to receive more Resist and also you can find out, which pages receive the list of page views, and probably there is some user, some usability issues on these pages and and you need to improve them more and now.

The last magic which we would like to talk about is traffic sources. Traffic sources is a very, very powerful metric because it’s what you should be looking at if you are running your online marketing campaign, for example, traffic sources is helpful to analyze, oh by comparing different traffic sources, for example um. If you compare a different traffic sources, you can see what I, what is the best performing traffic source, where you can invest more and which traffic source probably is underrated, and also you can see what is working in your marketing campaign and what is not.

So all traffic sources in Google Analytics is divided in three sections. It is direct traffic referrals and search. Are you can see the whole traffic overview in Google Analytics under the indy traffic sources section under overview here? You can see all these sources and which sources has driven the biggest number of visits, for example, and then you may proceed to. I consider the each traffic source separately because it’s very very helpful, so a direct check if it represents visitors who arrived at your website by clicking on the bookmark or by typing the URL directly into their browser.

So this is how the direct traffic report looks like in Google Analytics. It shows landing pages at which users arrived. It shows how many visits there they received as well as number of pages viewed per visit, average visit duration, new visits and bounce rate about bounce rate. Bounce rate is very poor, powerful metric, but we will cover it a little bit more in detail later. So how to type this information with the goals? Conversion simply navigate to advert panel above the chart above the graph and select any of the goals set so, for example, goals at one.

Then you will be able to see that this particular kind of for traffic source contributed to this percent of gold conversion. Then we proceed to the next type of the traffic. It is referral. Traffic referral traffic is very a large part. It may be a very large part of your website traffic, so it’s important to consider it in detail. It includes any of that sources that link to your website. It could be websites with your banner ads.

It could be links from blocks, it could be affiliate program. Links and many many other example, so why it’s useful to measure referral traffic because you can figure out what websites sent you the most traffic? Oh and what landing pages users at what landing pages users arrive when they are sent by this referral by these referrals and also you can find out how users interact with the page content that you show them.

So referrals report could be obtained also in the traffic sources. Section are under referrals, so here you can see. As in our example, you can see different sources of traffic which refer to our website, how many visits they generated and whether these visits were relevant or not. Whether the content, which we show to the user relevant or not to them, we can see with the help of bounce rate, of course, sometimes it might be not to not to see just the domain which referred to your website.

You may also want to see which beach is referred to. Your are to your website. For example, you posted a link or on some 40, and you would like to know not the domain name but exact, the exact URL, which is right to your website, which, which post worked. So it has worked. So in this case, you click on any domain name in the previous chart in the previous table, and you will be taken to so-called referral that they will be seeing on URLs, which directly refer to your website and again, all other metrics.

Witches are relevant to this information search engine traffic. So, if you are, if you are running an ACO campaign or if you are running and paid search campaign, you should be looking exactly at this. Our traffic source search engine traffic is divided in two parts: organic and paid. So if you run, both type of campaigns are be careful to distinguish them to stand, consider them separately so search engine traffic analysis helps to find what our search engines broke.

The best for your case, what keywords send you the most of traffic and also you can compare SEO campaign and ads advertisement campaign. They are effectiveness and see whether it’s what which kind of campaign it’s worth to continue in future, serve search engine traffic overview. You can see it again in the traffic sources section, and here, if you choose traffic type, you can see organic search and paid search and number of visits they generated for your case, which is helpful.

What is great is that you can also view this data by source of by traffic source, for example, Google, Yahoo, Facebook, and so on. You can also see keywords. You can also see the information by the keywords and also by campaign and other metrics just choose any one. You need and see the corresponding information. So now we navigated, we have come to organic traffic overview. Here we can see the traffic report / the keywords by the keywords and how many visits each keyword has driven in our case then pay traffic utter you.

If you would like to see these kind of to analyze this kind of traffic, you simply click on the pay traffic, and here you choose where they campaign medium source or keyword interest. And you can see that how much wizards, how many and weather and weather these visits relevant or not how many visits any of this campaign has driven for your website. So when we are done with this metric, we would like to a brought your attention to the fact that it is important, probably it’s more useful, to integrate webmaster tools account with your Google Analytics account.

So how to do that generally, if you have not set up this kind of integration, are you just you see just this kind of information if you navigate to this section search engine optimization? But if your setup integration, you will be able to see, choir is landing pages, Georgia, field summary and other information another way or another thing why it’s helpful is because you can see google analytics information from webmaster tools account as well, so it’s like very, very convenient.

So how to set up this kind of integration you, for example, you can. Actually, you can do this in two ways you can set up it being through on google in Google Analytics account or you can set up it from your dead master tools, account so i’ll show you i’m going to show you this second way you choose besides name Here your website, none here you click, manage site and select Google Analytics property.

Then you will be taken to this kind of page and you select a web property which you would like to associate with the account. And then you are a dot. Then, if you navigate your search engine, optimization section you see, choir is landing page and geographical summary and other or relevant and useful information about your online project. So now we have come to very interesting part of our presentation.

It’s set up. Eight powerful Google Analytics custom reports, so why do we need custom reports because custom reports? It is our short card which helps you get more actual inside in last time, custom reports. They are more adjusted to your business needs, so it gives you more exact information and help you answer questions which you have specifically. So the report number one is not provided report.

So what is it in a nutshell? There is such an issue with their not provided segment when the user is used when the user is cited with any of Google services and performs a search in Google, the keyword the user is has been using to perform. This church is not showed in Google Analytics. In fact, Google Analytics doesn’t show any kind of information about these users it just aggregates it’s in one segment, not provided, but since are more and more people are using google using google services, and this segment is growing.

It’s vital to understand somehow the behavior of these users, so what sir? So? What online marketers advice to do? In this case, they advise to 2-under to understand this, not provided segments with the help of landing pages. So when what if we understand at which landing pages users arrived from non provided segment, we can see our? What is the user intention when they’d satisfied with the page at which they arrived and also we can? We can suggest the keywords which could have been used by the user are to arrive at this certain page, it’s much more clearer than just have non provided segments.

So how to do this? How to hack this kind of information navigate to admin panel select the profile for which you would like to create. This are kind of filter, select filters and click new filter. Here you need to write the information, something like this. Actually, you can write it exactly how it’s written here, but if it seems to you a little bit overwhelming, we would advise you to read this econsultancy post, which talks more in detail about this kind of report.

So basically, what we are are telling here what we are asking to do here. We are asking Google Analytics to take the URLs at which the user from North provided segments arise every time he is here or he is arriving at our website. So if we are set up this kind of filter, the all the new information about not provided segment will be will be presented like this, for example, in this case, you can see at which landing at what landing pages user arrived.

What was the bounce rate average visit? Duration averaged, I’m on page and other metrics. You can also select secondary dimension and sort this information. The way you want so definitely you in this case you will be able to give mark to get much more insight. Now we are moving on to the second report report number two: it’s branded vs non branded traffic, so it is helpful when we want to receive the effectiveness of our of our promotion for non branded trip for non-branded keywords.

In this case, we want to filter somehow to exclude branded keywords, so how does to do that or just make the use of custom segments? So in this case you need to navigate to advanced segments, click, new custom segments and write the next information. So we hear us can google to include all the data or the data from organic search. We select medium, exactly mention organic, then you want to exclude the information could be not provided segment.

Let’s take this case. We write exclude keyword, exactly matching, not provided, and the last enter we we might want to do is we want to. We want to specify which keywords we are considered as a branded key as branded keywords. So in this case, we select exclude keyword and mention regular expression when we select mention regular expression, because we are using this kind of 5 / which allows us to write all the branded keywords in one rule and simplest state that if any of these keywords occurs, It should be excluded from the organic traffic.

After that we click Save segment and then, in any case or from any count within one google analytics account. You can access this kind of report and apply it. So this is the difference with which we receive when we apply this kind of segment. So, for example, we are looking we’re looking at the traffic’s at the traffic performance number of visits and think like okay, everything goes well our as SEO campaign.

Doing is doing very well okay, but after we have excluded branded keywords from the traffic, we see that, as it appears, traffic is little bit lower that we expected, because our about 30 reasons / days it was they were accounted. They accounted for branded keywords now. Well, let’s consider another report report number three: it’s is it with transactions visit with transactions report is very helpful because you can get a picture of your visitor who are triggers the conversion who buys are on your website or makes or does any a step action, which Is relevant which is critical for your business success? So how can you get this picture of the client? You can see the region from which user has come.

You can see the language which has been used by the visitor browser screen resolution and are the information also with this. With the help of this, with the with this information, you can get an idea of users behavior so, for example, where they proceed further, whether they are satisfied and engaged with your content and so on, so for how to apply this kind of report. In this case, you just need to make the use of standard default.

Google Analytics segments you navigate to advanced segments and choose visits with transactions and click apply, and that’s what you obtain. You see the pie graph, which shows the percentage of you visitors and of returning visitors. You can also see a number of visits correspond its corresponding to each type of language. You can also choose another metric to you. This kind of day data you can see.

You can choose browser operating systems of service provider screen resolution and if you want to get more figures, more data, you just click view full report and you are taken to this kind of table here. You can choose secondary dimension, for example, we we have chosen for our case country and territory, and also you can specify the way you would like to use this data. You may specify that you would like to use it as a chart as a pie graph or as a bar chart.

A report number 4, which might come handy, is most profitable sources of traffic. Most profitable sources of traffic report allows you to see which sources has driven the biggest revenue for your business and where, where is where is the highest return on investment and on which traffic sources? You should focus more in the future? So this kind of report could be set up in the following way: navigate to the traffic sources, section, select all traffic and then click ecommerce.

In this case, you will be able to see this kind of table which shows, in the show source and medium traffic source and medium and e-commerce conversion rate. You can also see the average value which has been generated by each of these traffic sources and the number of transactions select. It’s very helpful if you want to see to rate these kind of sources by any of these metrics, just simply click on the column heading and the information will be put in order, starting from the best reformed sources.

Then – and this is how you can see that if your rate by, for example, ecommerce conversion rate, the best reform source comes first in the Indus in this day, people report number 5 funnel visualization and drops off. Why is this report very useful? Because I? Firstly, let’s: let’s talk a little bit more, what final is final could be divided. Is 0 of steps is a sequence of steps which you expect your user to take on the way to the conversion.

So it’s good. It’s could be compared to little goals. We choose the tab for Google Analytics in Google Analytics and you expect the user to reach all these goals and finally, he may he should reach the final. The biggest goal are for your website. So if you set up our final result, visualization, you may not only see the data, but you can also see be a visual picture of these sir conversion process, and you can see, are these stages on on which users abandoned the conversion conversion path.

The course are, naturally, not all the users they start to convert, they start the purchase and they finish it. Probably there is a button which is not working on your website or some some another kind of usability issue and that’s why they can’t finish complete the purchase. So, with the help of this funnel visualization feature, you will be able to identify this week places so firstly to to get this picture.

You need to set up the fat to set up the funnel you navigate to admin, select the profile and click goals. Then you are set up the funnel, for example. In our case, for example, let’s take the case of promoter users. We perceive that our potential customers contact us via email, but we think that the users might visit this page contact us page before they do before they request called the contact.

So we set up that for this goal. Url destination goal email contact. There might be a step there might be a step when the user visit, then the user visits contact us page. So we write these kind of information. Please note that you can add another steps, and actually there could be a lot of lot more steps which you perceive users should take before they make the conversion before they trigger the conversion and after you have set up the funnel.

You can see these kind of information, this kind of image it could be obtained in the conversion. Section final visualization, as you can see in this example more over 900 people started the conversion, but only for hundred and fifty finished it successfully. So here you can see it and read stitches. They left this conversion process. Then you can check these pages and see whether something is going wrong with its pages report number six bounce rate.

So I have already mentioned several times this powerful metric, and now we are going to give a better overview of this important metric so bounce rate. It is the percent percentage of visits that go only one page and after visit, only one page and on after this page they just exit the site and do not proceed to any other pictures. Bounce rate is used to measure user engagement. How much the extent to which your website content is relevant to the user needs and generally and that’s why? Generally, a high bounce rate is considered as a negative sign, because the visitor is not doesn’t find your website very informative and relevant to their needs, and he just leaves after you in 11 pitch so this kind of metric.

You can see many many reports. For example, you can navigate to the content, section select all peaches, and here you can see bounce rate when you analyze bounce rate, it’s very good to make the use of this a bar chart. For example, we have selected landing pages and then we selected bar chart and what now we see the bounce rate of different pages is compared to this site average. So here we can see that this page performs really bad, and this page is not working as well.

So probably there is some usability issues on this website of these pages and we need to pay more attention to them and of them, and probably there will be the result. So bounce rate is very important metric for usability specialist and is considered very very very often so there is the case when high bounce rate R is not considered as a negative sign. For example, there are, there is a certain group of websites or for which even one hundred percent bounce rate is okay, simply because are the when the user visit decides.

He lands on the first on the page. He used this page here since information, the information they need and then he’ll. He lives completely satisfied. For example, it could be blocks, user have has read the article event lives, so in this case, or you should pay attention so before jumping into a bounce rate analysis. You should think of your website what kind of websites you have and whether high bounce rate is is indeed a negative sign are for, for your online project report number 7 mobile traffic.

Ah, today’s turn, these days when mobile usage is growing with their huger at the huge rate, it’s important to know what is going on with our mobile users, because, as a rule, they are access accessing our website, film, from devices with smaller screens with lower internet speed. So we should, we should definitely analyze this kind of traffic weather weather disk, whether these users have any kind of problems.

So, if your applied mobile traffic report, you can get a clear picture of users who are visiting your website. You can see a screen resolution operating system, browser and other metrics attributed to this source, and also you can increase mobile traffic conversion rate simply by eliminating some problems which which you might are identified during this kind of analysis, so how to set up mobile traffic report Again, navigate to advanced segments and select mobile traffic report, then click apply it’s a default segment which is provided by Google Analytics after you have applied this a report.

We advise you to navigate to the audience and overview here. You can see, for example, the data breakdown by language by country and territory, by operating system by service provider and are the metrics. In other case. We have chosen screen resolution. You want to see where the users experience any kind, any kind of problems when existing from different mobile devices. So, in order to get this kind of information, we click view full report and again we select bar chart so that to computer bounce rate with the site average.

So we see that users with these screen resolutions experience some problems, probably because the bounce rate is is high and that’s why our after we have done this analyst analysis, we might go to our website and test it all on the devices with these resolutions. In order to see whether whether they have any kind of problems – okay and now we have come to the last report for today, this is report number 8, 40.

All errors why we should why we should apply and make the use of these kind of report, because um 404 arrows are bad for your website for two for two main reasons. Firstly, because our users, when they run into the error pages, they they might be, are unsettling, might experience negative, they might receive negative experience and they might leave the site if you don’t, if you don’t present any navigation and hints on how what on what to do Further they they might just leave the website and not come there anymore, and the second reason why it’s bad, because, if you’re, if the number of error pages steadily grows on your website, it is, it is a sign for google and it may decrease the Rankine’s of Your website, because of this technical problem, so to apply this kind of report we are, we advise to make a short card and just make the use of advanced filter.

We are going to apply this filter with the help of the page title, so we need to apply this filter. We need to know the page title we go to the page, arrow page gold find the title copy it and then proceed to the content section here, which is all pagers, and here we select page title so there we receive the breakdown of pages with different page Titles – and this is the die when we are apply the advanced filter.

Here we write that we would like to include information about the pages with the beach title, which contains this this information, and after that we click apply. What do we receive? We receive a report showing us the number of of error pages. We see the dynamic of this. The trend of these pages, as well as we can see the bounce rate, and if we are select secondary dimension, we can see whether the user proceeds to any other pages, for example.

Also, you can see which pictures generated which URLs generated this arrow page in this case, you just need to click on this and you will be able to see all the pictures which the user, typed or clicked on and to received error notice. So this kind of information you can see here with this with the help of this report so now or we have finished with the custom reports, and actually this is all which we would like to tell you today.

One point more, which I would like to notice is that to note is that there is a very powerful tool provided by google these days. It’s reporting solutions from google solution gallery. So, if you click on this again, you can find inside about. You can find insights very quickly about your online project, your online marketing or, with the help of different different options which Google provides. It could be custom reports.

It would be dashboards. You can select the business objective, you can see, you can select. A water would like to see this report and you will be provided with the custom pre-made reports. It’s very easy quickly and you will be able to access this kind of reports anytime. You want so for today. That’s all, and now I think that and we’ll add more of on my part. I would like to thank you for being here and thank you for your time, I’m in your March Helen and before we move to a clearing section.

I would like to offer a special bonus to a loyal audience. This is a three accion conversion rates of contagion. Oliver model, it will look like a quick campus in 10 minutes personalized webinar by one of our legal credit card expert, and this audit will help you find possible ways to increase practically Bob project and group conversion rate. The main points covered during the session will be quick usability audit of your system side.

We can see all you can drag your analytics or little PPC campaign staff, Moodle audit and best practices, our conversion rate optimization to schedule such a personalized webinar. Please a bull. This link I’m sending it to chat, that’s it I’ll, fill in the form and the schedule, deception or you can also simply reply to any of the emails you are receiving. Compra model also do stay tuned with oil content and special offers.

Please subscribe to our blog cooper and paper. Thank you very much again, and so do we have any questions? No, I guess not. Okay, then. Thank you very much. Please don’t hesitate to contact our speaker directly in case you just think of any questions. After finish, reception and thanks again we’re looking forward to meeting you on one again goodbye


 

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Online Marketing

Measuring Success: Using Google Analytics To Gauge Your Progress

Perhaps your CEO is happy about the way his bio and headshot look on screen like this winter. Those kinds of things are important at anecdotes. For most businesses, though, it has to come down to something objective, something that can be measured. For example, 100 unique visitors came to your website on Monday and 20 of them purchase your product.

You need to be able to determine what you’re getting back from your website. So how do you do that? The ultimate objective measure is whether your website contributes positively to your bottom line. How you arrived at that measurement is the fodder for measurement and analytics. Google Analytics is a tool you may have heard of it’s free, it’s web-based and it quantifies visitor behavior. It will capture certain data as visitors move through the site.

It’s really important to look at just those key indicators that mean something to your type of business. Chances are you’re going to be looking at things like bounce rate, visitors over time and conversion. There’s actually a place in Google Analytics that you can ask it to compare it to your industry, so that you know hey. Is that a bad bounce rate of our good bounce rate is that a good conversion or a bad conversion? Looking at these key indicators over time will help you determine where your site may have problems, and then that way, you really can determine the success of your site.

You


 

Categories
Online Marketing

2013-06-27 – Webinar – Google Analytics understanding and using the data correctly

The session will include a Q & A section of the presentation, so please put your questions during the session and they’ll all be answered upwards and for those who have joined our online event for the first time, I’ll make a quick overview of who promote home PR And one thing we are entitled to speak on the topic. First of all, promoter is headquartered in Ukraine, but we’ve been operating online since 2004.

Providing complex internet marketing services worldwide, namely SEO search engine, optimization conversion rate, optimization, pay-per-click, advertising and social media mark. For more than nine years now, wood beams google adwords partnership and seminars, leaders, budgets best in church edges for SEO and PPC, as well as a couple of nominations by promotion. Vogue magazine out of our 100 in health experts 30 to hold Google Analytics qualified individual duplicate and round 21 in article advert.

We are also very proud to be working now add more than seventy percent of all most dominant ecommerce sites in our country and we’re also very proud, have been successfully operating, but grants found worldwide touch it inkster the laundry being linked to it works and up so It all gives us enough experience and expertise would share with you today and now I would like to introduce today’s speaker, town before um, and she is a very enthusiastic market here and to really share with you or help best practices and deal analytics.

Okay. Thank you. An are so I’m very glad to see you all today, thanks for being here, and so let’s get started it so the topic of today’s been is Google Analytics how to understand the data correctly. So today we are going to give you an introduction to Google Analytics. We are going to show you how to support the set up goals in Google Analytics, how to understand the principle metrics of Google Analytics and how to integrate webmaster tools and Google Analytics account.

Also, we are going to give you another view of top eight Google Analytics custom reports. These are powerful reports that will be able to give your more insight in short time and will help you on this better understand what is going on with your online business. So, first of all, why should businesses use google analytics, because Google Analytics has such a great amount of data, which shows are virtually every bit of your online marketing campaign? So, by looking at Google Analytics data data, you can find out the big place find out about week places of your online project.

Are you can improve your strategy? You can see what is working on your website and what is not, and, of course, based on this. You can make more well-grounded decisions about the future strategy, so in order to get the most of Google Analytics data, we would advise you to customize the account to your business needs. How can it be done? First of all, you may set up goals in Google Analytics. So what how does Google Analytics consider goals? A goal could be defined is a critical event for your business, which occurs during the user visit on the website, and such critical event should somehow contribute to your generate to your overall income.

Somehow it should help to generate it should help. You generate this income, so in Google Analytics all goals would be divided in four groups: its URL destination, gold diamond side, go pages per visit goal and an event go. So let’s look to them way in detail. The first type of goal is URL destination goal. So let’s take the case are, for example, we are showing you the example from promoter are, so we think that when the visitor, when the user visits the about Us page, it is critical for us, because it shows some kind of user intention to interact with our Company, so how what should we do that we copy this URL and unset and put it into the set in the goal into the goal settings? We want Google Analytics to report in conversion every time when the user visits this page.

So how should we do this? We navigate judging panel in Google Analytics account choose the profile for which you would like to create the goal, and then we in the gold tab. We click, create a goal. Here. We paste this URL. Please stay the attention that we paste. Only this part, which goes up to the delay name and then we may sit up also a value for this goal. A value is set up for non e-commerce goals and if you have any way, if you know any way how you can indirectly to calculate the value of this goal, you can set up it here.

Also, please note that you can set up one URL, exact URL and that will be option equals to you or you can choose to other options. For example, it could be begins with. It means that, after the of up to this about us URL, any other characters could be appended so more variations of URL and the most flexible variant is regular expressions with the regular expressions you can build some patterns of URLs, which could be defined as gold trigger Regular expression is the most flexible, but a little bit tricky part.

So we advise you to read google’s regular expression guide to find out hi to how to make the use of them are so so a little bit more examples of URL destination goals. You can set up as this goal any page in the URL which indicates the process completion. For example, it could be confirmation page when the user has sign up for your email newsletter, or it could be check out page indicating that the user has made has made a purchase and so on.

Now we are moving to the next type offer a goal. Is time on site goal? So let’s take the case or that you have a large content website and you are interested that the visitors stays on your website as much time as possible. Then you can tell Google Analytics to show the conversion when the user stays on the website more, where more than a definite period of time are so you set up more than in the goal, our settings, and then you can track this type of conversions.

There is another situation when this type of goal can be used. For example, it is support customer support web sites in this case website owner is interested that the user gets the answer as quickly as possible, and then he interested that the user spends the list of the top of the time on this side. In this case, he might are set up less than time period of time and track this kind of goal, the next kind of goal, the third one we just brew visit goal.

It slightly reminds us the previous one, because it also can be used to measure user engagement with your website. So, for example, you are interested that the user visits as much pages per visit as possible because in these case he might see as many banner ads boot on your website as possible and you will get more income. So our in this case you set up it. A definite number of pages viewed per visit should trigger a conversion for your website, and now we have come to the last type of goal.

It’s an event goal an event. Called different kinds of event may occur on your website. For example, ebook download it free trial account created software downloaded. In all these cases, you may ask Google Analytics to show the conversion when such event takes place, how to do that. You need to sit up or an event. You need previously to set up what you consider to be in event on your website and then feeling this fills in the goals that are sitting up and event a little bit more challenging than sitting up and other types of Google’s.

So we would advise you to go to the Google Analytics event tracking guide to find out how to do this more in detail. So now we are finished with goals and der how to wait to look for gold completion information actually goal. Completion information is shown in Lenny Lenny reports in Google Analytics, but there is also a separate section which shows specifically this information, so you’re, just on the Left panel of book of your Google Analytics account you navigate to the conversion section select over you a suit and Seal this kind of information, so you can see how many goals on which are for which pages had been completed.

You can see the source, the medial are also information for these metrics and if you click view full report, you can access this kind of information. What is great that you can see the gold value if you, if you set up a value for your goal, for example, as I shown as I showed a gold value for URL destination, and also you can choose secondary dimension, for example, which goal has been visited, Which page has been visited before this? Our goal has been completed.

Why why it is possible? Because in one goal you can set up, you can set up a set of goals, and this said one set of goal may contain several and other goals a little bit more, a little bit smaller goals. So now, when we have set up our goals for our Google Analytics, there is another way how we can customize our account. We can also set up ecommerce tracking, so white. Setting up ecommerce dragon is helpful because it allows you to allows you to track your business outcome.

Of course, you may say that you have special software accounting software, which allows you to do the same thing, but what is great about Google Analytics is that you can associate the revenue you receive with the traffic sources which contributed to this revenue. So with this information, you can answer the question: who gets the credit which sources are worth to invest more and which are not so how does the top ecommerce straighten the first step? You should enable a chemist raking in your profile settings again.

Navigate to admin panel. Choose the profile and then choose profile statuses here you just simply need to state yes and e-commerce website. The step this step number two is to embed Google Analytics tracking code to some page, which contains transaction details. For example, it could be receipt page. The code in this case will look like this. This is a model, a pattern. There are required fields and enough, and some optional fills.

If you take a real life example with real day day about transaction, are the Google Analytics code will be looking something like this? Ah, so after you have set up the e-commerce tracking, you also see the data about about these processes in your Google Analytics account navigate to the conversion section and select ecommerce there. You will be able to see sources of the traffic and revenue which they generate.

It very convenient and very useful. Also you will be able to see. For example, if you look at the products section, you will be able to see quantity sold, unique purchases, product revenue as well as average price. All of these can be again associated with the traffic sources, which is like very, very helpful for your case. Good news that if your website is non ecommerce, you still can track the seal with the help of e-commerce tricking you in this case, you will just need to make a little some little tweaks in Google Analytics code.

You can set up constant value for some required fields, which you do not have in your case and track only the purchase amount. So in this case you will be able to make the use of this fabulous future as well. So after we have customized our google analytics account, we may start to look into the reports. What are the principal metrics and how to understand them. So the first one, the first one is visits visits I used to measure traffic volume, so it is varied.

So that’s why it is a very important metric. Usually, businesses are interested in receiving as high number of target visits to the website as possible. So by measuring visits number visas. Are you can understand how successful your online marketing campaign is? You can compare traffic volume of different periods of time, and you can see which days at the most popular days, are among your site visitors and find out whether your business is seasonal.

All this information could be used for your future marketing strategy and your future marketing steps. So this is how the traffic volume is displayed in Google Analytics by number of daily wheezes pageviews. It’s another Google Analytics metric and it could be defined as an instance of a page being lauded by a browser. It is also the case when a Google Analytics tracking code is executed on your page page.

Yours are helpful. Of course. Are they help to understand how the user is engaged with your website content and how this content is relevant to the user needs very frequently when you will be looking at page views metric, you may also see a unique a geometric. The difference is that just the page geometric, it contains repeated use of a single page, while the unique page view at rukh doesn’t contain this information, only our unique pageviews, so the pitch to use information you can see, for example, in the content section on the left Panel, you navigate to site content all pages and you can see which features of your website receives the most based years, so it it may mean that these pagers give the most relevant information to the users, for example, and you may enhance them more to receive more Resist and also you can find out, which pages receive the list of page views, and probably there is some user, some usability issues on these pages and and you need to improve them more and now.

The last magic which we would like to talk about is traffic sources. Traffic sources is a very, very powerful metric because it’s what you should be looking at if you are running your online marketing campaign, for example, traffic sources is helpful to analyze, oh by comparing different traffic sources, for example um. If you compare a different traffic sources, you can see what I, what is the best performing traffic source, where you can invest more and which traffic source probably is underrated, and also you can see what is working in your marketing campaign and what is not.

So all traffic sources in Google Analytics is divided in three sections. It is direct traffic referrals and search. Are you can see the whole traffic overview in Google Analytics under the indy traffic sources section under overview here? You can see all these sources and which sources has driven the biggest number of visits, for example, and then you may proceed to. I consider the each traffic source separately because it’s very very helpful, so a direct check if it represents visitors who arrived at your website by clicking on the bookmark or by typing the URL directly into their browser.

So this is how the direct traffic report looks like in Google Analytics. It shows landing pages at which users arrived. It shows how many visits there they received as well as number of pages viewed per visit, average visit duration, new visits and bounce rate about bounce rate. Bounce rate is very poor, powerful metric, but we will cover it a little bit more in detail later. So how to type this information with the goals? Conversion simply navigate to advert panel above the chart above the graph and select any of the goals set so, for example, goals at one.

Then you will be able to see that this particular kind of for traffic source contributed to this percent of gold conversion. Then we proceed to the next type of the traffic. It is referral. Traffic referral traffic is very a large part. It may be a very large part of your website traffic, so it’s important to consider it in detail. It includes any of that sources that link to your website. It could be websites with your banner ads.

It could be links from blocks, it could be affiliate program. Links and many many other example, so why it’s useful to measure referral traffic because you can figure out what websites sent you the most traffic? Oh and what landing pages users at what landing pages users arrive when they are sent by this referral by these referrals and also you can find out how users interact with the page content that you show them.

So referrals report could be obtained also in the traffic sources. Section are under referrals, so here you can see. As in our example, you can see different sources of traffic which refer to our website, how many visits they generated and whether these visits were relevant or not. Whether the content, which we show to the user relevant or not to them, we can see with the help of bounce rate, of course, sometimes it might be not to not to see just the domain which referred to your website.

You may also want to see which beach is referred to. Your are to your website. For example, you posted a link or on some 40, and you would like to know not the domain name but exact, the exact URL, which is right to your website, which, which post worked. So it has worked. So in this case, you click on any domain name in the previous chart in the previous table, and you will be taken to so-called referral that they will be seeing on URLs, which directly refer to your website and again, all other metrics.

Witches are relevant to this information search engine traffic. So, if you are, if you are running an ACO campaign or if you are running and paid search campaign, you should be looking exactly at this. Our traffic source search engine traffic is divided in two parts: organic and paid. So if you run, both type of campaigns are be careful to distinguish them to stand, consider them separately so search engine traffic analysis helps to find what our search engines broke.

The best for your case, what keywords send you the most of traffic and also you can compare SEO campaign and ads advertisement campaign. They are effectiveness and see whether it’s what which kind of campaign it’s worth to continue in future, serve search engine traffic overview. You can see it again in the traffic sources section, and here, if you choose traffic type, you can see organic search and paid search and number of visits they generated for your case, which is helpful.

What is great is that you can also view this data by source of by traffic source, for example, Google, Yahoo, Facebook, and so on. You can also see keywords. You can also see the information by the keywords and also by campaign and other metrics just choose any one. You need and see the corresponding information. So now we navigated, we have come to organic traffic overview. Here we can see the traffic report / the keywords by the keywords and how many visits each keyword has driven in our case then pay traffic utter you.

If you would like to see these kind of to analyze this kind of traffic, you simply click on the pay traffic, and here you choose where they campaign medium source or keyword interest. And you can see that how much wizards, how many and weather and weather these visits relevant or not how many visits any of this campaign has driven for your website. So when we are done with this metric, we would like to a brought your attention to the fact that it is important, probably it’s more useful, to integrate webmaster tools account with your Google Analytics account.

So how to do that generally, if you have not set up this kind of integration, are you just you see just this kind of information if you navigate to this section search engine optimization? But if your setup integration, you will be able to see, choir is landing pages, Georgia, field summary and other information another way or another thing why it’s helpful is because you can see google analytics information from webmaster tools account as well, so it’s like very, very convenient.

So how to set up this kind of integration you, for example, you can. Actually, you can do this in two ways you can set up it being through on google in Google Analytics account or you can set up it from your dead master tools, account so i’ll show you i’m going to show you this second way you choose besides name Here your website, none here you click, manage site and select Google Analytics property.

Then you will be taken to this kind of page and you select a web property which you would like to associate with the account. And then you are a dot. Then, if you navigate your search engine, optimization section you see, choir is landing page and geographical summary and other or relevant and useful information about your online project. So now we have come to very interesting part of our presentation.

It’s set up. Eight powerful Google Analytics custom reports, so why do we need custom reports because custom reports? It is our short card which helps you get more actual inside in last time, custom reports. They are more adjusted to your business needs, so it gives you more exact information and help you answer questions which you have specifically. So the report number one is not provided report.

So what is it in a nutshell? There is such an issue with their not provided segment when the user is used when the user is cited with any of Google services and performs a search in Google, the keyword the user is has been using to perform. This church is not showed in Google Analytics. In fact, Google Analytics doesn’t show any kind of information about these users it just aggregates it’s in one segment, not provided, but since are more and more people are using google using google services, and this segment is growing.

It’s vital to understand somehow the behavior of these users, so what sir? So? What online marketers advice to do? In this case, they advise to 2-under to understand this, not provided segments with the help of landing pages. So when what if we understand at which landing pages users arrived from non provided segment, we can see our? What is the user intention when they’d satisfied with the page at which they arrived and also we can? We can suggest the keywords which could have been used by the user are to arrive at this certain page, it’s much more clearer than just have non provided segments.

So how to do this? How to hack this kind of information navigate to admin panel select the profile for which you would like to create. This are kind of filter, select filters and click new filter. Here you need to write the information, something like this. Actually, you can write it exactly how it’s written here, but if it seems to you a little bit overwhelming, we would advise you to read this econsultancy post, which talks more in detail about this kind of report.

So basically, what we are are telling here what we are asking to do here. We are asking Google Analytics to take the URLs at which the user from North provided segments arise every time he is here or he is arriving at our website. So if we are set up this kind of filter, the all the new information about not provided segment will be will be presented like this, for example, in this case, you can see at which landing at what landing pages user arrived.

What was the bounce rate average visit? Duration averaged, I’m on page and other metrics. You can also select secondary dimension and sort this information. The way you want so definitely you in this case you will be able to give mark to get much more insight. Now we are moving on to the second report report number two: it’s branded vs non branded traffic, so it is helpful when we want to receive the effectiveness of our of our promotion for non branded trip for non-branded keywords.

In this case, we want to filter somehow to exclude branded keywords, so how does to do that or just make the use of custom segments? So in this case you need to navigate to advanced segments, click, new custom segments and write the next information. So we hear us can google to include all the data or the data from organic search. We select medium, exactly mention organic, then you want to exclude the information could be not provided segment.

Let’s take this case. We write exclude keyword, exactly matching, not provided, and the last enter we we might want to do is we want to. We want to specify which keywords we are considered as a branded key as branded keywords. So in this case, we select exclude keyword and mention regular expression when we select mention regular expression, because we are using this kind of 5 / which allows us to write all the branded keywords in one rule and simplest state that if any of these keywords occurs, It should be excluded from the organic traffic.

After that we click Save segment and then, in any case or from any count within one google analytics account. You can access this kind of report and apply it. So this is the difference with which we receive when we apply this kind of segment. So, for example, we are looking we’re looking at the traffic’s at the traffic performance number of visits and think like okay, everything goes well our as SEO campaign.

Doing is doing very well okay, but after we have excluded branded keywords from the traffic, we see that, as it appears, traffic is little bit lower that we expected, because our about 30 reasons / days it was they were accounted. They accounted for branded keywords now. Well, let’s consider another report report number three: it’s is it with transactions visit with transactions report is very helpful because you can get a picture of your visitor who are triggers the conversion who buys are on your website or makes or does any a step action, which Is relevant which is critical for your business success? So how can you get this picture of the client? You can see the region from which user has come.

You can see the language which has been used by the visitor browser screen resolution and are the information also with this. With the help of this, with the with this information, you can get an idea of users behavior so, for example, where they proceed further, whether they are satisfied and engaged with your content and so on, so for how to apply this kind of report. In this case, you just need to make the use of standard default.

Google Analytics segments you navigate to advanced segments and choose visits with transactions and click apply, and that’s what you obtain. You see the pie graph, which shows the percentage of you visitors and of returning visitors. You can also see a number of visits correspond its corresponding to each type of language. You can also choose another metric to you. This kind of day data you can see.

You can choose browser operating systems of service provider screen resolution and if you want to get more figures, more data, you just click view full report and you are taken to this kind of table here. You can choose secondary dimension, for example, we we have chosen for our case country and territory, and also you can specify the way you would like to use this data. You may specify that you would like to use it as a chart as a pie graph or as a bar chart.

A report number 4, which might come handy, is most profitable sources of traffic. Most profitable sources of traffic report allows you to see which sources has driven the biggest revenue for your business and where, where is where is the highest return on investment and on which traffic sources? You should focus more in the future? So this kind of report could be set up in the following way: navigate to the traffic sources, section, select all traffic and then click ecommerce.

In this case, you will be able to see this kind of table which shows, in the show source and medium traffic source and medium and e-commerce conversion rate. You can also see the average value which has been generated by each of these traffic sources and the number of transactions select. It’s very helpful if you want to see to rate these kind of sources by any of these metrics, just simply click on the column heading and the information will be put in order, starting from the best reformed sources.

Then – and this is how you can see that if your rate by, for example, ecommerce conversion rate, the best reform source comes first in the Indus in this day, people report number 5 funnel visualization and drops off. Why is this report very useful? Because I? Firstly, let’s: let’s talk a little bit more, what final is final could be divided. Is 0 of steps is a sequence of steps which you expect your user to take on the way to the conversion.

So it’s good. It’s could be compared to little goals. We choose the tab for Google Analytics in Google Analytics and you expect the user to reach all these goals and finally, he may he should reach the final. The biggest goal are for your website. So if you set up our final result, visualization, you may not only see the data, but you can also see be a visual picture of these sir conversion process, and you can see, are these stages on on which users abandoned the conversion conversion path.

The course are, naturally, not all the users they start to convert, they start the purchase and they finish it. Probably there is a button which is not working on your website or some some another kind of usability issue and that’s why they can’t finish complete the purchase. So, with the help of this funnel visualization feature, you will be able to identify this week places so firstly to to get this picture.

You need to set up the fat to set up the funnel you navigate to admin, select the profile and click goals. Then you are set up the funnel, for example. In our case, for example, let’s take the case of promoter users. We perceive that our potential customers contact us via email, but we think that the users might visit this page contact us page before they do before they request called the contact.

So we set up that for this goal. Url destination goal email contact. There might be a step there might be a step when the user visit, then the user visits contact us page. So we write these kind of information. Please note that you can add another steps, and actually there could be a lot of lot more steps which you perceive users should take before they make the conversion before they trigger the conversion and after you have set up the funnel.

You can see these kind of information, this kind of image it could be obtained in the conversion. Section final visualization, as you can see in this example more over 900 people started the conversion, but only for hundred and fifty finished it successfully. So here you can see it and read stitches. They left this conversion process. Then you can check these pages and see whether something is going wrong with its pages report number six bounce rate.

So I have already mentioned several times this powerful metric, and now we are going to give a better overview of this important metric so bounce rate. It is the percent percentage of visits that go only one page and after visit, only one page and on after this page they just exit the site and do not proceed to any other pictures. Bounce rate is used to measure user engagement. How much the extent to which your website content is relevant to the user needs and generally and that’s why? Generally, a high bounce rate is considered as a negative sign, because the visitor is not doesn’t find your website very informative and relevant to their needs, and he just leaves after you in 11 pitch so this kind of metric.

You can see many many reports. For example, you can navigate to the content, section select all peaches, and here you can see bounce rate when you analyze bounce rate, it’s very good to make the use of this a bar chart. For example, we have selected landing pages and then we selected bar chart and what now we see the bounce rate of different pages is compared to this site average. So here we can see that this page performs really bad, and this page is not working as well.

So probably there is some usability issues on this website of these pages and we need to pay more attention to them and of them, and probably there will be the result. So bounce rate is very important metric for usability specialist and is considered very very very often so there is the case when high bounce rate R is not considered as a negative sign. For example, there are, there is a certain group of websites or for which even one hundred percent bounce rate is okay, simply because are the when the user visit decides.

He lands on the first on the page. He used this page here since information, the information they need and then he’ll. He lives completely satisfied. For example, it could be blocks, user have has read the article event lives, so in this case, or you should pay attention so before jumping into a bounce rate analysis. You should think of your website what kind of websites you have and whether high bounce rate is is indeed a negative sign are for, for your online project report number 7 mobile traffic.

Ah, today’s turn, these days when mobile usage is growing with their huger at the huge rate, it’s important to know what is going on with our mobile users, because, as a rule, they are access accessing our website, film, from devices with smaller screens with lower internet speed. So we should, we should definitely analyze this kind of traffic weather weather disk, whether these users have any kind of problems.

So, if your applied mobile traffic report, you can get a clear picture of users who are visiting your website. You can see a screen resolution operating system, browser and other metrics attributed to this source, and also you can increase mobile traffic conversion rate simply by eliminating some problems which which you might are identified during this kind of analysis, so how to set up mobile traffic report Again, navigate to advanced segments and select mobile traffic report, then click apply it’s a default segment which is provided by Google Analytics after you have applied this a report.

We advise you to navigate to the audience and overview here. You can see, for example, the data breakdown by language by country and territory, by operating system by service provider and are the metrics. In other case. We have chosen screen resolution. You want to see where the users experience any kind, any kind of problems when existing from different mobile devices. So, in order to get this kind of information, we click view full report and again we select bar chart so that to computer bounce rate with the site average.

So we see that users with these screen resolutions experience some problems, probably because the bounce rate is is high and that’s why our after we have done this analyst analysis, we might go to our website and test it all on the devices with these resolutions. In order to see whether whether they have any kind of problems – okay and now we have come to the last report for today, this is report number 8, 40.

All errors why we should why we should apply and make the use of these kind of report, because um 404 arrows are bad for your website for two for two main reasons. Firstly, because our users, when they run into the error pages, they they might be, are unsettling, might experience negative, they might receive negative experience and they might leave the site if you don’t, if you don’t present any navigation and hints on how what on what to do Further they they might just leave the website and not come there anymore, and the second reason why it’s bad, because, if you’re, if the number of error pages steadily grows on your website, it is, it is a sign for google and it may decrease the Rankine’s of Your website, because of this technical problem, so to apply this kind of report we are, we advise to make a short card and just make the use of advanced filter.

We are going to apply this filter with the help of the page title, so we need to apply this filter. We need to know the page title we go to the page, arrow page gold find the title copy it and then proceed to the content section here, which is all pagers, and here we select page title so there we receive the breakdown of pages with different page Titles – and this is the die when we are apply the advanced filter.

Here we write that we would like to include information about the pages with the beach title, which contains this this information, and after that we click apply. What do we receive? We receive a report showing us the number of of error pages. We see the dynamic of this. The trend of these pages, as well as we can see the bounce rate, and if we are select secondary dimension, we can see whether the user proceeds to any other pages, for example.

Also, you can see which pictures generated which URLs generated this arrow page in this case, you just need to click on this and you will be able to see all the pictures which the user, typed or clicked on and to received error notice. So this kind of information you can see here with this with the help of this report so now or we have finished with the custom reports, and actually this is all which we would like to tell you today.

One point more, which I would like to notice is that to note is that there is a very powerful tool provided by google these days. It’s reporting solutions from google solution gallery. So, if you click on this again, you can find inside about. You can find insights very quickly about your online project, your online marketing or, with the help of different different options which Google provides. It could be custom reports.

It would be dashboards. You can select the business objective, you can see, you can select. A water would like to see this report and you will be provided with the custom pre-made reports. It’s very easy quickly and you will be able to access this kind of reports anytime. You want so for today. That’s all, and now I think that and we’ll add more of on my part. I would like to thank you for being here and thank you for your time, I’m in your March Helen and before we move to a clearing section.

I would like to offer a special bonus to a loyal audience. This is a three accion conversion rates of contagion. Oliver model, it will look like a quick campus in 10 minutes personalized webinar by one of our legal credit card expert, and this audit will help you find possible ways to increase practically Bob project and group conversion rate. The main points covered during the session will be quick usability audit of your system side.

We can see all you can drag your analytics or little PPC campaign staff, Moodle audit and best practices, our conversion rate optimization to schedule such a personalized webinar. Please a bull. This link I’m sending it to chat, that’s it I’ll, fill in the form and the schedule, deception or you can also simply reply to any of the emails you are receiving. Compra model also do stay tuned with oil content and special offers.

Please subscribe to our blog cooper and paper. Thank you very much again, and so do we have any questions? No, I guess not. Okay, then. Thank you very much. Please don’t hesitate to contact our speaker directly in case you just think of any questions. After finish, reception and thanks again we’re looking forward to meeting you on one again goodbye


 

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Online Marketing

5 Key Reports to Make Sense of Google Analytics Data presented by Jobber

This afternoon’s have Barrett Hall with jobber. If you’re not familiar with Java. It’s a cloud-based tool that helps organize field service based businesses and john r assists was quoting team management, scheduling and invoicing. Barrett Hall is the marketing manager for Java and works with the jobber team to help make sense of their data thanks everybody for joining us on this demo, like Austin, says I’m, I work with jobber and we we work with companies, field service companies, so basically companies That are stationed quite often out in the field and for residential or commercial cleaners, that’s most of them, because they’re they’re doing their business out in the field and our company.

It’s a cloud-based business where we’re trying to save our customers, time taking manual, invoicing processes and manual scheduling processes that have quite often been in pen and paper or again, those those manual processes and make them more automatic, save time and that’s what our software is really Good at so we’re not here to talk about job, or so I won’t spend too much more time there, but did want to give a quick overview at the end of the webinar.

I’r happy to answer any questions about jobber and we will be sending out an email to to those of you who are on the call um just with a bit of a discount for your first few months of job or, if you’d like, to give us a Try or if you have any questions, we’re always available for a demo or happy to talk through the software, so I’m Barrett, that’s that’s my mug! That’s my face. I get to use a lot because I work a matching shirt um to the backdrop on picture day.

Apparently, but I am the marketing manager with Jabbar and i’ve been working in digital analytics for a number of years. One of the things I love about the online space when it comes to your communication or your marketing is that it’s so measurable. Obviously, with Java, we do a lot of online advertising as well as offline, but that challenge of, if you take out a flyer in the local newspaper, measuring that is far more difficult than with your online ability to look at the analytics.

You can see exactly where what advertising traffic sources people came from and how they contacted you or submitted a quote or ask for a quote story or gave you a phone call. So that’s one of the things I love about analytics and in particular digital. So we’re going to dive in now Austin we’re trying out a new thing where we’re going to do some polls with the webinar. So we’re going to put a poll on the page that correct us and just quickly ask the attendees.

How often they look at google analytics, so I’m seeing the poll hoping everybody else is so how often you check your Google Analytics data select one of the following it, and this is something that there is well, certainly with an anonymous pool, there’s no right or wrong Answer but even um yeah, even when I’m talking to you, know in past when I was talking to clients or when we’re talking at job, or there is no perfect answer for this other than just having a general idea of where things are and then we’re going To get into some of the different reporting analysis, give you a few seconds to fill that out and I think Austin the control is with you.

Is that correct perfect? So the first thing I’m going to talk about is reporting versus analysis. Um reporting shows the data analysis, provides action items on what we can do with the data. So this is one of my big complaints with google analytics, and this isn’t really. Google analytics is fault, but there is just so much data and so quite often when users go in there for the first time, it’s so overwhelming it’s it’s kind of paralyzing.

You don’t know what to do with it. So quite often you’ll see people just pick. A few numbers and we’re going to report on it, but that doesn’t really tell us what it means um. It doesn’t tell us what has worked in the past or what we should change up in the future. So we’re going to go through five reports that we’ve got a hand-picked. That would be good for cleaning businesses that will help drive action because really we’re not just trying to create a cute report or we’re not just trying to have a bunch of numbers on a screen.

That’s going to impress somebody we want meaning and, and that’s what we really want to focus on. We want to focus on the analysis so with that, and this is on the same tone. We’ve got vanity metrics and awesome metrics, so our managing metrics are kind of the metrics that you see right when you log into Google Analytics, and they don’t really mean anything. They don’t tell you how to change your website or how to change some of your communication strategies when you’re getting people to your site, then there are awesome metrics that actually mean something they actually indicate.

There is some success in your business or your website is doing what you want it to do. So. My favorite examples of vanity metrics are pages per session and pageviews. So you’re going to see this typically when you first log into Google Analytics depending how your dashboard is set up. But you’re going to see this pages per session metric and that kind of implicitly implies that the more pages per session the better.

But if you actually step back and think about it a little bit, that’s not true for a lot of your cleaning business websites, I’m making an assumption, but you want customers to log onto your website. You want them to maybe check out your services page and maybe go to a contact page. Maybe they log on to your homepage right away and go straight to the contact page. That could be a really successful visit and they’ve only visited two pages.

Conversely, if somebody takes eight pages per session to find out how to contact you or find out what it is, you really do or what services you offer we’re, not providing a very good experience. So to me those metrics don’t really mean anything. On the other side. Awesome metrics an email signup, so this is something that’s very tangible. Let’s say, you’ve got a newsletter on your website and you’re, hoping that people are going to sign up how many people are signing up.

These are the people that we’re going to talk to they’ve engaged with us. They want to hear from us. It’s a similar note could be a form submission requesting a quote or just a contact us submission, so the email signup form submission contact us. Those are awesome. Metrics, that’s what your website is meant to do is get in touch with your customers. Revenue is another good one, you’re going to see this more with ecommerce sites than with cleaning service websites, but not said we can still tie some revenue to your goals.

Let’s say hypothetically, i’m going to throw out some numbers here, one out of every three people that submits a contact form it converts into a paying customer that customer your average customer is about one hundred and fifty dollars. We can assign a value to each form submission, so in that case it would be fifty dollars per form, submission really, whatever it works out to be, but that it’s real meaning.

That means so much more than pageviews and then lastly, goal conversion rate. If we’re going to use the example of the form submission and we’re going to be using that fair bit throughout this presentation, how many people are coming to your site and are doing that that one action we want them to do so in this case four point: Seven, seven percent of people are coming to your site and filling out a form, and then we want to start asking questions about.

You know seasonality. We want to start doing some segmentation, and that brings us into the next slide, which is segmentation, so data in aggregate doesn’t give us much to work with we’re segments, and segmentation is a great way to identify actionable insights. So what I mean by this, if we’re looking at our conversion rate on the last slide I’ll just stand back there, a 4.7 seven percent. How can we segment the data I people on that are coming from facebook versus Google search? Are some of those people converting at a higher rate are what kind of seasonality can we compare? You know September in October to the summer months of july in august, are we seeing ups and downs there and that can help you make decisions um? If you know, if you can learn from this, and you can put your money in a better place when it comes to your marketing efforts and not just money, your time, which is always very valuable and there’s never enough of it, so we’re going to set up Your goals and we’re going to do one more poll, because I’m curious about this one in terms of how many people have set up their goals in Google Analytics if they do go into a Google Analytics semi-regularly.

So Austin. If you want to put that pole up, we can do that. Oh, let me just say that I presented as a presenter rights back and let me give it back to you so goals those ways that we can get away from vanity metrics and I’m going to quickly show how to set them up in Google Analytics. There’s lots of documentation on how to set these up show my screen. So if you do have questions, there’s I’m certainly available to help with this after the call, but I’m going to do a quick high-level how to set it up and again setting up actionable goals.

How many times was our price and guide downloaded? How many times did somebody fill out a contact form that means so much more than things like page views or even average time on site so and also, let me know when you’d like me to take over again. I think we’re showing my screen right now. Oh good, go ahead. I my screen shows the poll bang-up, but I guess that’s: that’s incorrect! Um! Okay, let me go ahead and close that go ahead.

Her. It sounds good, so I’m going to get out of the presentation for a second and I’m going to go over to my google analytics account this actually isn’t. My google analytics account it’s a friends whose we’re just we don’t have any real data in here right now. It’s what we’ve done the account, but when you log in you’re, going to see these tabs at the top home reporting customization and admit you, click on the admin side and then over here on the right-hand side, the third column, there’s a goals, button or a goals, Link so you’re going to click that we don’t have any goals in here.

So you’re just going to create a new goal and it’s really straightforward. We can pick a template, hit, continue and then again, because a lot of the sites that we’re talking about a lot of people that are on the call today are going to be lead generation type websites. You want people to contact us, so we’re going to call this goal. Contact us form submission, so I’m making an assumption that you’ve got to form on your website.

You might have to talk to the person that manages your website or your webmaster to get that on. There but there’s lots of great three tools, including Google Forms. I really like wufu um, where you can embed a form on your website and then once the form is completed, you can send somebody to a Thank You page. So that’s what the goal is. We’re going to set up you click destination and you hit continue, and basically what that means is anybody anytime.

Anybody hits that destination URL. So in this case will say, says thank you um, so Barrett’s cleaning service com, /. Thank you, then we’re going to see a goal fire off in Google Analytics and not something we know is, is a great metric, a great visit, a visit that had some value, you can add a value to it. I’r going to add $ 25 is how much I value each goal submission and then you can save this and that’s it.

So it’s a little daunting because when you get here, you’ve got all these different things. You can do, I’m not a web developer. So I find it overwhelming sometimes, but just know that you just have to go to the goal. Screen create a new goal, and – and that’s it so now that we’ve got our goal, set up we’ll head back to the presentation – and this is why we’re all here is five actionable or five analytic reports for a cannibal insights.

Again we’re going for our captain on. Instead of our vanity metrics, but they’ll really mean anything for us, so the first report I’m going to look at um, it’s a bus or a technology. Well, however, you want to move it it’s just time and also not just you know. I think thank you not on mute, we’re getting a little bit of keyboard in the guys from that problem at all, so on all the slides and I’m going to share the deck with everybody in the email we send out.

There’s this, how do you get there? So we’re going to go audience mobile overview and i’ll just show you the kind of this first one may be the first to right here, on the left, hand, side audience mobile overview and then the data you’re going to see here in the center part of the Screen is going to be the data that you see on this presentation. So what we want to learn here is what devices our users most likely to use when accessing our site and then based on our real metrics of with this particular set of data.

We’ve got the email signup goal, but let’s pretend it’s the form submission goal. Our certain device is underperforming. We want to ask our our conversions geared towards all devices, so when we ask what devices our users most likely to use when accessing our site, that’s really important. You know five years ago in web smartphones, we’re very new, so websites were did lock, designed to be desktop friendly people, weren’t thinking about accessing the web on their blackberry or iphone nearly as much five years ago as they were today.

So the first thing I kind of want to look at is how many sessions – and this is pretty unsurprising – we’re seeing a lot of people visit the site through mobile. A few through tablet – that’s a very surprisingly known, low number, and then you know about half the other half on desktop. So if you are seeing that on your site, a really big percentage of mobile usage, you want to make sure that your site looks really good on mobile.

So you know this is something that Google Analytics can’t tell you. This is where that analysis comes in open up your website on your phone on your tablet on your friends phone check it out on a few different devices. This is something your web developer should be able to help you out with you want to make sure that if you know half the people are visiting the site on mobile, then you want to make sure that you’re providing a really good mobile experience.

Getting on to the other question of our certain devices underperforming, this is quite a good conversion rate of five percent for an email signup. I didn’t. I know with with this particular analytics account the page and the communication was really geared towards signing up for an email newsletter, so you won’t often see if this high, but one thing we’re seeing here, is it’s great on so based on this data, I wouldn’t say That there’s a lot of changes we need to make, but it’s important to note: if this number seven percent was more, you know, half a percent and both tablet and desktop was above three percent.

We would know that there’s a bit of an issue there. We want our mobile device performing just as well as every other device, because it’s making up almost half of our visitors that are visiting our website. I would, with this specific set of data, I would actually ask the question of: why is it performing so good on mobile compared to desktop and again? This is something that Google Analytics can’t tell you.

You have to do a little bit of investigating, but I’d want to know I, when you land on the site on a mobile, are there certain? Is there certain messaging or calls to action that are driving this conversion rate way up? And if there is maybe there’s something we can mimic on desktop, so there’s no, no perfect. One answer, and I think that’s a really fun part of analysis and Google Analytics is Google Analytics, will put you down the right road on the right path and then you’re going to have to do a little bit of investigating.

So with each one of these reports. It creates more questions than answers, sometimes, where the questions we want to ask is: should the site be updated to be more mobile-friendly or responsive? Should there be layout changes on certain devices? So again, that’s kind of talking about how many visitors are accessing by different devices and and how our conversions are working on. Those different devices will move on to report number two, and I will just make a note tube that if I’m going too fast or even if you’d like me to speed up, feel for that, just send a note in the the webinar chat and I’m happy to Stop at any point and answer questions, the entire presentation will take about 30 minutes just over.

So I know we’ve got an hour book, so we do have lots of time to answer questions if needed. So our blog source is very similar to our technology report or our device report. In that it looks very similar. It has a lot of the same data, but now we’re segmenting not by technology, we’re segmenting by how people arrived on your site again, how do you get there? It’s in that left-hand, sidebar acquisition, all traffic blogs, and so we’ll just go through each of these blogs.

What they all mean direct means somebody typed your URL directly into their web browser, so wwta leading service com referral means that somebody clicked on a link that was on another website. So I’m giving this presentation today, the folks at cleaning business today will have the presentation up on their website or on a youtube link, and if somebody comes from one of those links to beget jabra.Com website, that’s a referral social pretty self-explanatory.

If somebody visited your site but immediately came from facebook, twitter linkedin, even Yelper tripadvisor, that will be categorized at social and we’ve got paid, search and organic search which I’ll quickly touch on I’ll, actually um oops, just leaving the presentation here. So what paid search is so? I’r going to look up cleaning businesses Edmonton, I’m based in Edmonton up north in Alberta in Canada.

These are all paid advertisements. You can see them from the ads right here and everything along the right-hand sidebar is an ad below this map and things included in this map. These are organic results. So when you hear people talk about paid and organic, that’s what they’re talking about so we’ll go back here. So we’ve got paid, search, organic search and then we’ve got email. So if you send out an email blast through something like MailChimp campaign, monitor industry, mail out, there’s lots of great third-party services to send out email blasts.

It will be categorized as email, so very sorts as you’re going to start to see some patterns. We’re going to ask similar questions in terms of what is underperforming and what can we learn from? We want to know when we’re looking at this, how were users finding our site and then what blogs and sources are driving valuable traffic and then what blogs and sources are driving less valuable traffic. So I think something that I find very interesting when looking at the set of data is out so much of it.

You know we start at the sessions, so much of the traffic is coming direct, so that means that they’re actually entering WWE arts cleaning service com into their browser. So what that kind of means is we’re talking to people that are already aware of our business, and we want to you know, that’s great. That means that we we have some good retention and and customers like us, because that’s driving a lot of traffic.

But what about these other ways where we can talk to people that aren’t actively searching for us um things like organic search? You know we want to be targeting things like cleaning services, Edmonton, not just Barrett’s cleaning service, so noticing that I would begin to ask questions about. Why is all this other traffic, or where some of were we falling behind in certain areas, organic search? How can we get our organic search? That’s a good question for your your SEO person or if you have an in-house marketer, who does a lot of search engine optimization, that’s an important question and then, of course like, like the last report, we’re going to look at what blogs and sources are driving valuable Traffic, so right here, organic and paid search.

Our search traffic is driving really great traffic, so this would, you know, say it amplifies what I would say before when we were just looking at this. Not only are we not getting very much traffic from this? This is, these are great visitors. So how can we increase our reach in organic traffic? Same thing with paid search, great conversion rate? How do we get our paid advertisements in front of more eyeballs, and you know there’s there’s not one simple solution.

Unfortunately, it’s not just increase the budget. There might be some different strategies there, but again analytics can get you on the starting point to do some analysis or make some really good decisions, the one that is really a way out of left field here is the referral traffic as a terrible conversion rate. But it’s driving the second most amount of traffic. Now that doesn’t mean your referrals are no good in this particular instance.

Maybe the referrals are you just had a job fair and people are coming looking for a job, so they’re not going to fill out your request. A quote contact form or sign up for emails, but it is worth investigating. Sometimes you can see through referral traffic you’ll see some spam sites get in there. So that might have been what happened here. We don’t have the answers right now, but it’s something worth investigating and something to be aware of the thing you really want to avoid is, if you spend a lot of time getting guest posts on another blog and you think it’s really valuable.

This data will tell you it is, or it isn’t valuable. So then, you can reallocate those resources, whether it be time or advertising spend and with all these guys too, if you click into the links, if I were to click into referral here, it would show me the actual referrals I can be social here. It would show me which blog weatherby, Facebook, Twitter, Linkedin, etc. So again, what are we looking to learn? Can we increase our reach through profitable and engage blog, so we’ve coupled that with one increase that through paid and organic search, and then we want to understand why the less probable blogs aren’t work? Should we focus less on these, and so that’s that’s our questions with that referral.

What can we do to increase the profitability of that blog, so we’re going to move into location overview? This report will go a little bit quicker. How do you get there again in that left-hand, sidebar you’re, going to go audience geo, location and further dimensions, and when you get to that report – and actually maybe I’ll, show you quickly when you get to this report, so just nigga audience geo-location you’ve got all these Different dimension, drill, downs, so country city continent stop continent, and so you can determine what’s best for you now being in cleaning businesses.

The reason we want to do this is we want to find out what city people are accessing your site from. If you will only serve in one city or one state or one province, because I’m Canadian, we want to make sure that we don’t have too much traffic coming outside of our region um. I suppose it’s totally fine if chocolate is reaching you from another region, but we want to make sure that we’re not spending a lot of time or money to acquire that traffic.

So, just knowing that you’re you’re reaching your target market in your target city is very important. Another thing that we can learn here are our offline efforts, driving users to our site, so an example that we use sometimes with Jabra we visit trade shows and the trade shows are not in our home office. We like to see if there is a spike during the time of the trade show out of particular in a particular location on when we are at the trade show just to see if people are engaging with us and that helps determine if the trade show is Valuable for us to be a part of, and again this all comes back to not just putting numbers on a page, but it comes back to making decisions, owning your marketing decisions and cost and all of those sorts of things.

So. Lastly, her the action items and questions we want to leave with should any of our targeting efforts, be changed or altered to more effectively reach the correct audience. So again, this is a sort of thing. Let’s say: you’ve got something going up in the newsletter and you’re told that it covers one city keep an eye on this location overview. Do you receive a traffic spike when that newsletter goes out or that advertisement? That newspaper goes out? If you do great, then you know starts a segment.

Where is that traffic coming from? If it’s in your ideal target market perfect, maybe it’s something we can run again. You can see the conversion rate I if it’s not, and if all the traffic that is being driven is in the wrong target market. You know too, probably not invest in that form of advertising again, so we’re going to go on to the fourth report. This is maybe my favorite report, which is a really nerdy by mistake, but I’m a data guy, so I’m allowed to be very occasional again.

How do you get there? Everything is going to be in that left-hand sidebar when you’re in analytics you’re, going to click, behavior, site content and landing pages. I’ve glued up the landing page just for the data, I’m using again a friend’s website and want to be respectful of his data. So I put the job or green right there, but what a landing page is – or at least what Google Analytics defines a landing page has – is the first entrance to your website.

So you know we I like to use analogies about the website, be near your store. It’s your place to make a first impression, and you know to look at this report. We see this top one, which is the home page, gets all of these sessions these. This is the first page somebody sees when they land on your website, but these are all the other pages that people have been landing on as the first point of contact to the website.

So if we go back to the store analogy, we’ve got one front door, but, unlike a brick-and-mortar store, a strip mall or you know, on the street, you’ve got an infinite potential for side, doors and those side, doors and those side. Entrances are just as important, potentially as your main door, and they provide customers with a first impression, and so this report allows us to see how people are finding you, what their first impression is.

So what we really want to learn is what is the first impression we are presenting to site visitors? What entrances are bouncing and i’ll talk about bounce rate in a second and what pages are driving more conversions are underperforming on the conversion dry. So with this set of data, I am not too concerned because you know: we’ve got 1100 out of 1400 sessions came through the homepage, so it’s really.

We want to make sure that our homepage is providing a really good first impression, but let’s say that this second page wasn’t 97. Let’s say it was something closer to 600 and we weren’t aware of that. It wasn’t designed to be an entrance page, but all of a sudden lots of people are coming through this entrance page, it’s great to be aware of, because then we can look at the messaging on that page and is that messaging geared to somebody who is entering Your store or getting to know your business for the very first time.

That’s not to say you should redesign every page on your website to talk to somebody as if they’re seeing your site for the first time, but you just want to be cognizant of that. I provide a little bit of context if this is a service page, for example, don’t just jump into and being a little silly with this example, but don’t just jump into our services are and then just lift list them out provide a bit of context.

Birds, cleaning service provides, you know, x, services in the edmonton area and then go into some more detail. So it just provides that a nice bit of context. So we really want to manage that first impression for those visitors or for those pages that are seen a lot of visitors again for this data. It’s not a great example but check your in Google Analytics data and it can help you make some decisions.

Another thing we want to learn is what entrances are bouncing site visitors, so bounce rate is defined as any visitor or any session. I should say that enters a page on your website and then leaves without doing coming. They could be on a page 43 minutes, but then they could just leave and that’s considered a bounce. So it’s a bit of an imperfect metric, but I think it’s really valuable when you’re looking at your landing pages, because we don’t want people to leave right away, we want them going on to a second page or a third page.

So you can look at these bounce rates and start to say: okay, we want to lower our bounce rate. We want to provide that good first impression. How can we do this and you look at your high bounce rates and you’re able to make strategic changes based on that, so this one this one obviously shouts out. We’ve got a 76 percent bounce rate right here, um for this, I’m not too worried about it, because it’s such a small sample of data – that’s bouncing, but let’s say there were 600 entrances here.

Seventy-Six percent bouncing is a big issue and something we would want it correct. The last thing I’ll go into with these landing pages, is: let’s look at the email, signup conversion rates and figure out how to drive these up. So again, this fourth page is doing a pretty poor job. You know more than three-quarters of the people that are seeing this page for the first time are leaving right away and nobody has signed up for an email or filled out a form or whatever our goal will be.

So that’s where this report is really great. So what do we want to do from here? We want to update our underperforming entrance pages again we’re defining our underperforming pages by a high bounce rate by a poor conversion rate, and then we want to look at the high interest pages and make sure they are the living delivering the correct or a good. First impression, the last last report I’m going to go through is a little bit of an advanced report and that its search engine query.

So there is a little bit of setup required on this report. You need to hook up your google webmaster tools account to your Google Analytics account, but I find this report once you do. That is very valuable. If that all sounds overwhelming, the idea of hooking up a Google Webmaster account to your Google Analytics account. I it is something that your your web person should be able to help you with, but there’s also some really great documentation.

Online google has a great documentation that can walk you through this step-by-step. So what do we want to learn from here are actually i’m just going to back up really quickly and talk about this, for what we want to learn. I’ve blocked out these search queries. So this is what people are typing into the search engine to find your site, so whether it be edmonton cleaning, business or Barrett’s cleaning business.

This is what people are typing internet search engine impressions is the number of time within your given time period. Whatever that has selected in Google Analytics impressions is the number of times that somebody has seen that on their screen. Clicks is the total number of clicks to your website. Position is how its ranking on the search engine and click-through rate is the percentage of people that are clicking through your display on the search engine results page.

So what do we want to learn? We want to know what search queries are driving traffic to our site. What search queries that we expect to see on this report that are not driving to our site and what pages are ranking well, but have a low click-through rate. So you know what queries are driving traffic to our site. We expect to see our branded term, but not not just our branded term, some more generic terms.

So I’m coming back to the example of barrett’s cleaning service. As my company and I do business in Edmonton, we want to see some more generic things like Edmonton cleaning services, residential cleaning services in Edmonton. We want to see some of those queries in this report and, if we’re not seeing those – and this goes back to that second report – we looked at both the traffic acquisition sources.

We know these are things that we can work on. We can write content on our website for this. We can talk to our SEO person or a marketing person, develop content. Maybe there’s some technical SEO things that are an issue, so we want to. We want to fix that. What search queries do we expect to see? I just covered up come on this report that are not driving traffic to our site and then this one I find really interesting.

What pages are ranking well but have a low click-through rate. So something like this guy here, it’s ranking on the first page of Google. It’s in the seven on average, in between the seventh and eighth position, and it’s got a lesson. One percent click-through rate: these clip your rates up here quite high. Those are mostly brand into terms, but this guy right here – and even you know this one in the fourth position on this table.

It’s ranked really high, but the click-through rate well below the average of these other three. So what can we do here and i’ll just show you an example. If we go to back to google, we want to make sure that this title and this description are looking really good. If we’re ranking well, that’s great, but that’s only half of the puzzle. We want to make sure that whatever our copy is right here is encouraging people to click through so um.

You know I’m just trying to do like this is one and I don’t think this persons on the call. That would be a quite the coincidence, but I don’t wan na pick on this person, but it says best house cleaning service services with the edmonton sherwood park. I live in the area, so I know its sherwood park. That’s an ok title, but then it starts to get looking for cleaning services in your area. There’s dot, dot, dot, read our blog posts.

You know what services are in the area. Is there anything you can do to clean this up? We don’t want to see these different dot dot dots. Instead, we want to see well form sentences and you can talk to your your SEO person and they can help you write really good descriptions. Make sure that things are looking really good. Things aren’t cut off, even let’s just see if I wanted to do residential cleaning services.

Edmonton super some other examples here. Cleaning services edmonton mulling made like this is a great example of one everything’s one clean sentence: nothing’s getting cut off. I know exactly what to expect when I click on it and then, when I click on it, I should be happy with whatever is even on the page, so we’ll go back here. Should there’s just one more bullet point about our action items? We want to update on how our pages are displayed on search engines.

That’s a bit of a typo update our how updating our pages are displayed on search engines and then we want to use these queries as inspiration for new content. Are there any queries where your ranking 15, for maybe we should write new pages and more developed content? So you can get onto the first page of Google. Is there anything that’s missing here? If so, we want to write content right service content so that you are displaying on google.

It is a bit of a long-term strategy. Everything that search engine optimization is, but this Analytics report will get you get. You started and get down the right path. So I am I doing for time. I think I’m doing. Okay, 140 we’re at 3.6 or 46 minutes n, so you’re good, perfect! Well, that’s! I went a little longer than I was anticipating, but that wraps up our five analytics reports and I left a few minutes if you’ve got questions about jobber.

If you have questions about analytics or even just anything, really digital strategy, I always loved nerding out on this stuff, so happy to answer any questions that may have popped up. Give everybody on the call a few minutes if they would like to join the call and, if not, which is totally fine. I think I have a question hand rise from Catherine Douglas. Oh okay, so your question came through your number.

One keyword is not provided so that that’s a great question, so actually I’m going to go into this now, unfortunately, there’s no data, but hopefully I can. I cancel yeah. So will yours when you’re not provided information, you’re going to go you’re, seeing acquisition all traffic blogs, which is that second report we looked at and then, when you click on organic search, so i’ll just quickly show you what this report would look like when you click On organic search, it’s going to bring up a list of all your keywords that are driving traffic to your site.

This is a different report and, to be totally honest, I’m a little confused about the ins in the outs of it, but basically Google has stopped giving us all that keyword data in analytics in that report, so how you want to access. Your keywords is by going through this guy, so it’s um, I’m sorry! I didn’t update this, so this is incorrect. I will update this before. I send it off, so you are going to have to go into acquisition, search, engine search, engine, optimization and then queries and when you click queries, this is again a dummy account.

You have to set up the webmaster tools, data sharing, but it’s actually a really simple prod process, especially for you know, if you’ve got a webmaster there, somebody who manages your website, it’s really just a couple snippets of code that Google provides to you that he just Put in the butter of your site and then you’ll get that so. Unfortunately, Google has made a trickier that not provided I came in in the last three years and basically will logged into google and do a search query.

So if you logged into gmail or google plus that data is not shared in analytics, so hopefully that answers your question, it’s kind of a bad answer. I wish it was easier, but you’re just going to have to use this search engine queries report. So we’ll give you a few more seconds to raise your hand and then I will just say: I’m sounding a little bit like a broken record, but I will be sending out an email on later today or tomorrow.

I’ll send you a link to Java. So you can check it out, we’re really proud of our software and we found it’s really good for for companies like cleaning service businesses on little things like batch invoicing. So if you’ve got clients that you visit every week – and you have to do you know a couple hours of invoicing and every week because you’ve got all these reoccurring. Invoices we’ve got a great batch invoicing tool.

So you know that two hours of invoicing is really done in the click of a button. So so it’s a pretty great time saving measure something we’re super proud of so I’ll. Send that out, it’ll have a link or it will include a download of this deck. So you can review that I’m happy to answer any questions about analytics or jobber. So I’ll include that in the email and Austin. If there’s no more questions, I’m happy to to end the webinar